alert sounds

[andy]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: pop

I use Entourage 2008 on my iMac Aluminum and my Macbook Pro Unibody. Both run Leopard 10.5.6.The alert sounds on my MacbookPro have stopped working. All of them. They are all checked in preferences. The iMac is fine. This has happened before.... Why am I not having problems with both computers? (Sound is fine on all other apps.) You'd think that Microsoft would have addressed this by now....

 

[Diane Ross]

I use Entourage 2008 on my iMac Aluminum and my Macbook Pro Unibody. Both run
Leopard 10.5.6.The alert sounds on my MacbookPro have stopped working. All of
them. They are all checked in preferences. The iMac is fine. This has happened
before.... Why am I not having problems with both computers? (Sound is fine on
all other apps.) You'd think that Microsoft would have addressed this by
now....

The issue with Entourage 2008 sounds was fixed early on. What version of
Entourage are you using? Look under "About Entourage" If you aren't using
12.1.5 you need to update.

First check Entourage --> Preferences "Notification". Make sure that the
appropriate sounds are checked. Click the speaker icon next to them to test
your sound setup.

<http://docs.info.apple.com/article.html?artnum=300832>

An application may have set your audio output settings too high. If that
fails and you have GarageBand, try opening and closing it.

Testing in a new User Account would also verify if your system is working
and eliminate problems in your User account. Go to System Preferences -->
Create a New User in Accounts. Switch to the New User by logging out/in or
use Fast User Switching. Test Office there.

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://tinyurl.com/bzcrjy> <-- Entourage mailing list
Twitter: follow <http://twitter.com/entouragehelp>

 

[stevie wallis]

same problem here, i've try'd all things you mentioned but nothing
helps...

 

[Diane Ross]

same problem here, i've try'd all things you mentioned but nothing
helps...

Try testing in a new User. Go to System Preferences --> Create a New User in
Accounts. Switch to the New User by logging out/in or use Fast User
Switching. Open Entourage. If you enter your account info, be sure to check
"leave on server" under the Options tab for the test.

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://tinyurl.com/bzcrjy> <-- Entourage mailing list
Twitter: follow <http://twitter.com/entouragehelp>