Your original post has received at least one reply. Revisit it for any
responses.
I noticed that this post is only 3 minutes later that the original... which
leads me to suspect that you may have a misconception about how newsgroups
work. Those who participate here are not MS employees being paid to sit
around waiting to pounce on a question the moment it's asked
Nor is
distribution of messages via news servers anywhere near as instantaneous as
email.
This isn't a direct line to MS Tech Support. It's a public forum visited by
volunteer users attempting to offer assistance to other users. As such it
may take hours for anyone to even see your question & just as long for their
reply to appear. Be patient & check back periodically for replies. If you
have an issue that demands immediate resolution a newsgroup isn't the place
to ask. Instead you can contact MS Tech Support directly as noted here:
http://www.microsoft.com/mac/contactus.mspx
You can also use Help> Send Feedback from any of the Office apps, click the
Support link which will take you here:
http://support.microsoft.com/ph/12853
Depending on circumstances there will most likely be a fee involved, so if
you call you might try to clarify that first.
Regards |:>)
Bob Jones
[MVP] Office:Mac
