All emails listed in company and contact history

[Sauccy]

In my "companies" and "businesscontacts" are my emails listed. The regulary
added files are not listed and to its not possible to add a new document
(nothing happens with a click on "add".

 

[Sue Mosher [MVP-Outlook]]

BCM sometimes has what's known as a "forms cache" problem. Clearing the
cache usually fixes it. Choose Tools | Options | Other | Advanced Options |
Custom Forms, then click Manage Forms, then Clear Cache. If simply clearing
the cache doesn't fix the issue, try the other steps detailed at
http://support.microsoft.com/default.aspx?scid=kb;en-us;836558

The bulk of the forms cache issues in Outlook 2003 are fixed in Service Pack
1, so you should also install Office 2003 Service Pack 1 as well as BCM SP1.

 

[Stu]

If clearing the cache does not work, you might try detect and repair which
eventually solved this problem for me.