All inbox email going into Junk Email

[David_MacG]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: pop

I have checked rules and Mailing List Manager box, but still cannot stop ALL of my emails going into the Junk Email folder. I have even turned off Junk email protection.

What might be causing this?

 

[Harry Henning]

I have had this problem once or twice. When I opened up the Rules I found
that the wrong choice was checked in the 'execute' field. I have no idea if
that is your case.

 

[Diane Ross]

I have checked rules and Mailing List Manager box, but still cannot stop ALL
of my emails going into the Junk Email folder. I have even turned off Junk
email protection.

Usually, it's the Mailing List Manager. Check again. You can¹t imagine how
many people said they checked but found on second look a Mailing List
Manager rule that was accidentally created that was sending all mail to the
junk folder.

There are 3 different kind of rules in Entourage:

Mailing List Manager (MLM)
Junk Mail Filter
Rules (custom rules you create)

They run in the order listed above. The custom rules also run in the order
they are listed. (top runs first)

1) POP Rules act on a message ONLY when it first arrives in the Inbox (On My
Computer), NOT when it arrives in any other folder. Once it's moved to
another folder it won't be seen by rules.

2) IMAP Rules are meant to act on a message ONLY when it first arrives in
the IMAP INBOX, not when moved to another IMAP folder.

3) Exchange Rules act on a message ONLY when it first arrives in the
Exchange Inbox.

Each type of account has it's own rules. Click on the correct tab to check
your rules. (Mail (POP), Mail (IMAP) Mal (Windows Live Hotmail) Mail
(Exchange), News, Outgoing)