all links disappear when refresh

[Ginger]

In Org chart -Lost refresh functionality-all links are removed and under
conflict resolution section. Refresh worked fine previously. Org chart based
on external data.What could be different?Add columns in external database,
could this be a problem?

Anyway to re-link without going through the 20 tabs I established
individually?

Previous post mentioned that mgr/subordinate relationship lost.

 

[WapperDude]

Wow! You're having lots of fun.

Do you have a copy that works?

 

[WapperDude]

My inclination it's your external data file. You never said if the problem
begins after you edit the data file.

My recommendation would be start with a small test case. Generate your
normal file. Verify that everything is OK. Then edit the file like you've
been doing, and check to see if your connectivity problem shows up.

Since no one else is jumping in at this point, I'm assuming that there
aren't any better suggestions or solutions then what have already been
mentioned.

 

[AlEdlund]

my experience is that if you alter the format of the linked record, or the
shape data associated with it, the linking between the record and the shape
is broken. To make it more interesting, I've never seen an error message
associated with it and data refresh also fails on the record (a given since
the association appears to have been broken).
This was about a year plus ago. Short answer 'appears to be normal'.
al