All menus disappeared in all MS Office applications

[Jean-Marie Voltaire]

Hi !
All roll-down menus have disappeared from my Office XP applications:
Outlook, Excel, Word. I only get a shadowy outline on the right and bottom
side of the location where the menu was displayed and it size is variable -
probably reflecting the number of items in the original menu list, but the
box where the menu items are supposed to be listed is empty and transparent
and clicking in it does not trigger anything. Right-click context menus
behave identically: invisible and unactionable. I still get toolbars buttons
and they are functional. I have run "Detect and repair" to no avail.
Unbelievable. Any idea - remember: no roll down whatsoever?
Thanks a zillion.

 

[Tom Miller]

Hi !
All roll-down menus have disappeared from my Office XP applications:
Outlook, Excel, Word. I only get a shadowy outline on the right and bottom
side of the location where the menu was displayed and it size is
variable -
probably reflecting the number of items in the original menu list, but the
box where the menu items are supposed to be listed is empty and
transparent
and clicking in it does not trigger anything. Right-click context menus
behave identically: invisible and unactionable. I still get toolbars
buttons
and they are functional. I have run "Detect and repair" to no avail.

You might try using the "System Restore" to rollback your system to a point
of time before this happened.

Tom Miller

 

[Harlan Grove]

You might try using the "System Restore" to rollback your system
to a point of time before this happened.

Somewhat less drastic for Excel would be locating and renaming *.XLB
files, for example, renaming foo.xlb as foo.xlb.save, then launching
Excel. The XLB files are toolbar files, which include menu
customizations. If Excel can't find any when it launches, it'll
rebuild the default menu.

I have no idea what the corresponding files would be in the other
Office applications or even if there are such files.