All messages going to incorrect folder

[barbew]

Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: Intel Email Client: pop We tried to create a rule for certain messages to go directly into folder A. It seems all incoming and sent messages are going there and we could not change the rule. Tried deleting the folder but all messages followed the folder to 'Deleted Items' so we moved the folder back under 'Inbox'. Now we cannot find the rule to change or delete it.
How do we direct incoming messages to 'Inbox' and sent messages to 'Sent Items'??
Thanks

 

[Diane Ross]

We tried to create a rule for certain messages to go directly into
folder A. It seems all incoming and sent messages are going there and we
could not change the rule. Tried deleting the folder but all messages
followed the folder to 'Deleted Items' so we moved the folder back under
'Inbox'. Now we cannot find the rule to change or delete it.
How do we direct incoming messages to 'Inbox' and sent messages to 'Sent
Items'??

Under Tools in the Menu bar select Rules. Find your Rule and delete it.
Be sure to check the Mailing List Manager for the bad rule too.

There are 3 different kind of rules in Entourage:

Mailing List Manager (MLM)
Junk Mail Filter
Rules (custom rules you create)

They run in the order listed above. The custom rules also run in the
order they are listed. (top runs first)

Get Started Lesson: Learn to Setup Rules

<http://www.entourage.mvps.org/rules/lesson.html>