All Office 2007 programs shutting down unexpectedly

[jamneejay]

All of my Office 2007 programs are shutting down after about 15 seconds.
I've run all of the updates, uninstall/reinstall and run the repair tool from
the CD. I'm at my wits end on where to look for a solution. Anybody have an
idea where to start?

 

[Milly Staples [MVP - Outlook]]

Do you have Adobe Acrobat (Full version, not Reader) installed?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.

After furious head scratching, jamneejay asked:

| All of my Office 2007 programs are shutting down after about 15
| seconds. I've run all of the updates, uninstall/reinstall and run the
| repair tool from the CD. I'm at my wits end on where to look for a
| solution. Anybody have an idea where to start?

 

[Carey Frisch [MVP]]

Please visit http://www.microsoft.com/genuine/ and click
on "Validate Office" to make sure you have a "genuine"
version of Microsoft Office 2007 installed.
Post back to this thread with the results.

--
Carey Frisch
Microsoft MVP
Windows Shell/User

---------------------------------------------------------------

:

All of my Office 2007 programs are shutting down after about 15 seconds.
I've run all of the updates, uninstall/reinstall and run the repair tool from
the CD. I'm at my wits end on where to look for a solution. Anybody have an
idea where to start?

 

[jamneejay]

The version is "genuine" and no I don't have the full version of Adobe.

 

[Carey Frisch [MVP]]

Have you scanned your computer for virus's and malware?
Office will not just close for no reason other than a malware
infection of some type.

 

[jamneejay]

I've scanned the machine using McAffee VirusScan and found nothing. If you
have a recommendation for a free malware scanner I'm open to suggestion.

 

[jamneejay]

I just scanned the computer again using the Microsoft Malware detection
software as well as the online check-up with no abnormal results. Any other
ideas?

 

[Carey Frisch [MVP]]

Uninstall Microsoft Office, then reinstall it.

--
Carey Frisch
Microsoft MVP
Windows Shell/User

---------------------------------------------------------------

I just scanned the computer again using the Microsoft Malware detection
software as well as the online check-up with no abnormal results. Any other
ideas?

 

[jamneejay]

Already tried that, no luck

Uninstall Microsoft Office, then reinstall it.

--
Carey Frisch
Microsoft MVP
Windows Shell/User

---------------------------------------------------------------

I just scanned the computer again using the Microsoft Malware detection
software as well as the online check-up with no abnormal results. Any other
ideas?