S
sbusch
Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
I keep getting this error message when I open PPT, Word or XL. I have removed the previous install, rebooted, reinstalled (three times!) and still not luck.
Help!
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2009-06-25 13:49:50 -0400
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 12.1.6.090218
Crashed Module Name: MicrosoftOLE
Crashed Module Version: unknown
Crashed Module Offset: 0x000076a6
Blame Module Name: MicrosoftOLE
Blame Module Version: unknown
Blame Module Offset: 0x000076a6
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Thread 0 crashed:
# 1 0x01a036a6 in _RegInitialize + 0x000008CE (MicrosoftOLE + 0x000076a6)
# 2 0x01a038e6 in _RegInitialize + 0x00000B0E (MicrosoftOLE + 0x000078e6)
# 3 0x01a02010 in _RegFlush + 0x00000506 (MicrosoftOLE + 0x00006010)
# 4 0x01a02daf in _RegOpenKey + 0x00000045 (MicrosoftOLE + 0x00006daf)
# 5 0x01af42d3 in _IsolateFilename + 0x00000095 (MicrosoftOLEAutomation + 0x0003e2d3)
# 6 0x01af6585 in _LoadRegTypeLibOfSzGuid + 0x00000057 (MicrosoftOLEAutomation + 0x00040585)
# 7 0x01af69c8 in _LoadRegTypeLib + 0x000000CE (MicrosoftOLEAutomation + 0x000409c8)
# 8 0x040d3204 in _ChartInitialize + 0x00000078 (MicrosoftChartPlugin + 0x0008e204)
# 9 0x0168b1f6 in _McpInitializeAllFrameworks + 0x000002C6 (MicrosoftComponentPlugin + 0x000511f6)
# 10 0x0168b135 in _McpInitializeAllFrameworks + 0x00000205 (MicrosoftComponentPlugin + 0x00051135)
# 11 0x005ff08a in _wdGetApplicationObject + 0x000E4598 (Microsoft Word + 0x005fe08a)
# 12 0x001772e0 in __mh_execute_header + 0x001762E0 (Microsoft Word + 0x001762e0)
# 13 0x00c5204e in _wdCommandDispatch + 0x0031BBCE (Microsoft Word + 0x00c5104e)
# 14 0x00c52081 in _wdCommandDispatch + 0x0031BC01 (Microsoft Word + 0x00c51081)
X86 Thread State:
eax: 0x00000000 ebx: 0x01a0362a ecx: 0xa0423720 edx:0x04784fc0
edi: 0x00000001 esi: 0x04784fcc ebp: 0xbffff328 esp:0xbffff2f0
ss: 0x0000001f eip: 0x01a036a6 cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00010213
Thread 1:
# 1 0x934073a6 in _signgam + 0x93260482 (libSystem.B.dylib + 0x000013a6)
# 2 0x9348eeab in _signgam + 0x932E7F87 (libSystem.B.dylib + 0x00088eab)
# 3 0x01b86271 in _MerpCopyURLForActiveDocsCache + 0x00000E5D (merp + 0x00007271)
# 4 0x01b8680d in _MerpCopyURLForActiveDocsCache + 0x000013F9 (merp + 0x0000780d)
# 5 0x01b867c0 in _MerpCopyURLForActiveDocsCache + 0x000013AC (merp + 0x000077c0)
# 6 0x01b85d61 in _MerpCopyURLForActiveDocsCache + 0x0000094D (merp + 0x00006d61)
# 7 0x93438155 in _signgam + 0x93291231 (libSystem.B.dylib + 0x00032155)
# 8 0x93438012 in _signgam + 0x932910EE (libSystem.B.dylib + 0x00032012)
X86 Thread State:
eax: 0xffffffa6 ebx: 0x9347e287 ecx: 0xb00a0a5c edx:0x934073a6
edi: 0x00000830 esi: 0x9e14424b ebp: 0xb00a0ac8 esp:0xb00a0a5c
ss: 0x0000001f eip: 0x934073a6 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000206
Loaded modules:
0: Microsoft Word (12.1.6.090218 Reg=en Loc=0x0409): /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/Microsoft Word
1: MicrosoftComponentPlugin: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftComponentPlugin.framework/Versions/12/MicrosoftComponentPlugin
2: Netlib: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/Netlib.framework/Versions/12/Netlib
3: StdUrlMoniker: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/StdUrlMoniker.framework/Versions/12/StdUrlMoniker
4: MicrosoftOLE: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftOLE.framework/Versions/12/MicrosoftOLE
5: MicrosoftOLEAutomation: /Applicat
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
I keep getting this error message when I open PPT, Word or XL. I have removed the previous install, rebooted, reinstalled (three times!) and still not luck.
Help!
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2009-06-25 13:49:50 -0400
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 12.1.6.090218
Crashed Module Name: MicrosoftOLE
Crashed Module Version: unknown
Crashed Module Offset: 0x000076a6
Blame Module Name: MicrosoftOLE
Blame Module Version: unknown
Blame Module Offset: 0x000076a6
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Thread 0 crashed:
# 1 0x01a036a6 in _RegInitialize + 0x000008CE (MicrosoftOLE + 0x000076a6)
# 2 0x01a038e6 in _RegInitialize + 0x00000B0E (MicrosoftOLE + 0x000078e6)
# 3 0x01a02010 in _RegFlush + 0x00000506 (MicrosoftOLE + 0x00006010)
# 4 0x01a02daf in _RegOpenKey + 0x00000045 (MicrosoftOLE + 0x00006daf)
# 5 0x01af42d3 in _IsolateFilename + 0x00000095 (MicrosoftOLEAutomation + 0x0003e2d3)
# 6 0x01af6585 in _LoadRegTypeLibOfSzGuid + 0x00000057 (MicrosoftOLEAutomation + 0x00040585)
# 7 0x01af69c8 in _LoadRegTypeLib + 0x000000CE (MicrosoftOLEAutomation + 0x000409c8)
# 8 0x040d3204 in _ChartInitialize + 0x00000078 (MicrosoftChartPlugin + 0x0008e204)
# 9 0x0168b1f6 in _McpInitializeAllFrameworks + 0x000002C6 (MicrosoftComponentPlugin + 0x000511f6)
# 10 0x0168b135 in _McpInitializeAllFrameworks + 0x00000205 (MicrosoftComponentPlugin + 0x00051135)
# 11 0x005ff08a in _wdGetApplicationObject + 0x000E4598 (Microsoft Word + 0x005fe08a)
# 12 0x001772e0 in __mh_execute_header + 0x001762E0 (Microsoft Word + 0x001762e0)
# 13 0x00c5204e in _wdCommandDispatch + 0x0031BBCE (Microsoft Word + 0x00c5104e)
# 14 0x00c52081 in _wdCommandDispatch + 0x0031BC01 (Microsoft Word + 0x00c51081)
X86 Thread State:
eax: 0x00000000 ebx: 0x01a0362a ecx: 0xa0423720 edx:0x04784fc0
edi: 0x00000001 esi: 0x04784fcc ebp: 0xbffff328 esp:0xbffff2f0
ss: 0x0000001f eip: 0x01a036a6 cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00010213
Thread 1:
# 1 0x934073a6 in _signgam + 0x93260482 (libSystem.B.dylib + 0x000013a6)
# 2 0x9348eeab in _signgam + 0x932E7F87 (libSystem.B.dylib + 0x00088eab)
# 3 0x01b86271 in _MerpCopyURLForActiveDocsCache + 0x00000E5D (merp + 0x00007271)
# 4 0x01b8680d in _MerpCopyURLForActiveDocsCache + 0x000013F9 (merp + 0x0000780d)
# 5 0x01b867c0 in _MerpCopyURLForActiveDocsCache + 0x000013AC (merp + 0x000077c0)
# 6 0x01b85d61 in _MerpCopyURLForActiveDocsCache + 0x0000094D (merp + 0x00006d61)
# 7 0x93438155 in _signgam + 0x93291231 (libSystem.B.dylib + 0x00032155)
# 8 0x93438012 in _signgam + 0x932910EE (libSystem.B.dylib + 0x00032012)
X86 Thread State:
eax: 0xffffffa6 ebx: 0x9347e287 ecx: 0xb00a0a5c edx:0x934073a6
edi: 0x00000830 esi: 0x9e14424b ebp: 0xb00a0ac8 esp:0xb00a0a5c
ss: 0x0000001f eip: 0x934073a6 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000206
Loaded modules:
0: Microsoft Word (12.1.6.090218 Reg=en Loc=0x0409): /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/Microsoft Word
1: MicrosoftComponentPlugin: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftComponentPlugin.framework/Versions/12/MicrosoftComponentPlugin
2: Netlib: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/Netlib.framework/Versions/12/Netlib
3: StdUrlMoniker: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/StdUrlMoniker.framework/Versions/12/StdUrlMoniker
4: MicrosoftOLE: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftOLE.framework/Versions/12/MicrosoftOLE
5: MicrosoftOLEAutomation: /Applicat