All Office apps in 11.2.3 on MacBook Pro have to be force quit

[pridemore]

I recently bought a MacBook Pro and installed Office 2004 with all
updates to 11.2.3. Generally everything works correctly. But about 90%
of the time when I quit out of an application I have to force quit to
make it completely go away.

Does anyone have any ideas on how to fix this?

 

[Corentin Cras-Méneur]

I recently bought a MacBook Pro and installed Office 2004 with all
updates to 11.2.3. Generally everything works correctly. But about 90%
of the time when I quit out of an application I have to force quit to
make it completely go away.

Does anyone have any ideas on how to fix this?

We sure dont; have the probem on the MacIntel iMac we received recently
here. Did you check the Permissions on your drive ?? (using Disk
Utility).

Corentin

 

[gerrymac]

I have observed the same issue on my new Mac Book Pro. I've been trying
to narrow down the cause. I removed some older PPC startup items (for
Palm, etc.) No change.

I've also observed that if the application (e.g. Excel) is left open
for an extended period of time, then it may hang, and need to be
terminated with Force-Quit.

 

[Kurt]

I have observed the same issue on my new Mac Book Pro. I've been trying
to narrow down the cause. I removed some older PPC startup items (for
Palm, etc.) No change.

I've also observed that if the application (e.g. Excel) is left open
for an extended period of time, then it may hang, and need to be
terminated with Force-Quit.

Happens periodically with me too on mirror door dual 867. Has always
been that way with MS Office products.
I have learned to live with it. Excel, especially.

 

[gerrymac]

That's REALLY weird? I wonder if it's related to Dual Processors
(Dual-core Intel and Dual Proc PPC.)

I've run Mac Office for YEARS on previous Powerbooks (867GHz and
1.25GHz) and NEVER saw this!

 

[Kurt]

That's REALLY weird? I wonder if it's related to Dual Processors
(Dual-core Intel and Dual Proc PPC.)

I've run Mac Office for YEARS on previous Powerbooks (867GHz and
1.25GHz) and NEVER saw this!

No problems on my iBook.

 

[Kurt]

No problems on my iBook.

But then again, I run Office along with the full Adobe suite of products
running everyday, in addition to Flash, a few browsers, Virtual PC and
other miscellaneous programs. No problems with the others (except to
occasional Golive crash), only with Office products. Lots of memory
allocated.
The iBook gets far less use.

 

[Gerry]

I just put in another 1GB of RAM in my MacBook Pro (2GB total, and it's
A LOT happier. The hanging app problem has virutally gone away, and
ONLY occurs now if I load up about 16 active apps, including all 4 of
Office 2004's apps.

I strongly suspect that this is a Memory Management Issue. When Free
Memory gets short, or goes to 0, the systems ends up swapping memory
on/off the HD extensively. You WILL see a delay or the spinning Beach
Ball when this occurs excessively. Applications are NOT supposed to
hang, even in a system that is "thrashing" itself, so there is VERY
likely a bug here somewhere.

The cure to "thrashing" is to add more memory. I've confirmed with my
Apple guys, that the Intel based Macs do run better with more memory.

 

[Kurt]

The cure to "thrashing" is to add more memory. I've confirmed with my
Apple guys, that the Intel based Macs do run better with more memory.

ANY machine runs better with more memory...

 

[Corentin Cras-Méneur]

From the date of your previous posts, I'm guessing that you have the
15" MacBook Pro, am I right?

I have one as well and I'm not seing that. I wonder what the difference
might be... Did you install Office through the instaler or drag and
drop?? Did you try repairing permissions??

Corentin

 

[tjmanikath]

I have been having serious trouble with word..but now notice that
powerpoint invariably hangs if opening slide shows. today excel has
been playing up. icons disappear etc.

permissions have been repaired......

Rgds
T

 

[Bob Greenblatt]

I have been having serious trouble with word..but now notice that
powerpoint invariably hangs if opening slide shows. today excel has
been playing up. icons disappear etc.

permissions have been repaired......

Rgds
T

Have you ever used disk utility to repair permissions?

 

[Corentin Cras-Méneur]

I have been having serious trouble with word..but now notice that
powerpoint invariably hangs if opening slide shows. today excel has
been playing up. icons disappear etc.

permissions have been repaired......

There is definitively something weird on your Mac. I clearly never see
that.
I would suggest the usual trouble-shooting tips:

- boot on your install DVD to launch Disk Utility from there (in the
menus). Try "repairing" the boot volume. Once you are done, select your
internal drive as the boot volume in StartupDisk - still in the menus
(don't proceed with the actual re-install of MacOS X ;-) ), and reboot.

- try logging into a different user account. If everything is fine
there, then one of your prefs is most probably corrupted.

- if none of the above works, use the uninstaller to remove Office and
reinstall it from scratch.

Corentin