All Office Programs Open in Low Resolution

[Wolfpack Dell]

The display settings in Control Panel are set to high resolution and all
other applications open correctly, but any Office 2007 program (Outlook,
Word, etc.) opens in low resolution. I am operating on a Dell laptop running
XP Pro with a NVIDIA GeForce 8400M GS. Any ideas?

 

[Bob I]

R-click the shortcut, then properties and see if there is a
compatibility tab, if so, untick the low res box.

 

[Wolfpack Dell]

I checked the properties on the shortcut and all boxes are unchecked.

 

[Bob I]

Maybe someone else has an idea on the cause.

I checked the properties on the shortcut and all boxes are unchecked.

:

 

[Bob Buckland ?:-\)]

Hi Wolfpack,

Folks have identified several causes for the color issues.

If you don't have dual montiors and this persists after restarting the PC you can try the following:

A. Change the the color choices in
Office File Button=>Word Option=>Popular
then restart Office.

B. Windows Control Panel, Display settings:
Color settings should be set higher than '256'.

C. Accessibility: Display High Contrast should be unchecked.

D. Toggle the Windows Theme and color schemes in Windows XP
to standard Windows XP Blue from a custom/ 'classic' setting.

E. Check the website for the manufacturer of your
graphics card to look for an updated driver.

F. System: Hardware=>Device Manager:
Display Driver - If SMS Remote Control Agent is present
disable it then restart your PC.

If this last one worked, please advise if you have installed
or use any sort of Remote 'help desk' or online collaboration capable software recently. It's not clear what enables that SMS
Agent.

=============
The display settings in Control Panel are set to high resolution and all
other applications open correctly, but any Office 2007 program (Outlook,
Word, etc.) opens in low resolution. I am operating on a Dell laptop running XP Pro with a NVIDIA GeForce 8400M GS. Any ideas?>>
--

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

 

[Wolfpack Dell]

I went down the list checking each item and everything appeared to be set
correctly. Nothing seemed to fix the issue. I then toggled the High
Contrast display with the keyboard shortcut (Alt+Left Shift+Print Screen)
which then changed the office program to High Contrast. I then toggled the
display again and when the High Contrast display was turned off, the office
programs returned to normal. So it is fixed, but I don't know why. Thanks,
Bob.

 

[Steve Hamilton]

Do you find a solution for this as I'm getting the same problem too. I'm using 2 screens (laptop screen and desktop monitor) and if I close the laptop screen it's fine, but once I start using it again the problem come back.



Bob I wrote:

Re: All Office Programs Open in Low Resolution
18-Mar-08

Maybe someone else has an idea on the cause.

Wolfpack Dell wrote:

Previous Posts In This Thread:

All Office Programs Open in Low Resolution
The display settings in Control Panel are set to high resolution and all
other applications open correctly, but any Office 2007 program (Outlook,
Word, etc.) opens in low resolution. I am operating on a Dell laptop running
XP Pro with a NVIDIA GeForce 8400M GS. Any ideas?

R-click the shortcut, then properties and see if there is a compatibility tab,
R-click the shortcut, then properties and see if there is a
compatibility tab, if so, untick the low res box.

Wolfpack Dell wrote:

I checked the properties on the shortcut and all boxes are unchecked.
I checked the properties on the shortcut and all boxes are unchecked.

:

Re: All Office Programs Open in Low Resolution
Maybe someone else has an idea on the cause.

Wolfpack Dell wrote:


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[Peter Foldes]

Another deadhead from egghead working a 2 yr old post