All shapes drag as rectangles

[Anita]

Visio crashed on me yesterday, corrupting my file & changing many of my
default settings. The IT department reloaded Visio, & I have been able to
reset most of my settings, but cannot figure out how to get my shapes to
appear as the appropriate shape as I am dragging it from a stencil to the
flowchart. For example, when I drag a File shape from a stencil to a
flowchart, as I am dragging it, it appears as a square. It does not appear
as a triangle until I release the shape onto the flowchart. This is
happening with ALL shapes (from personal stencils & Visio canned shapes).
Thanks.
Anita

 

[James W.]

Anita, do you remember what you were doing when it crashed? What operating
system are you using and what version of Visio is on the computer? What do
you mean by reloading Visio, are you restoring the computer to a previous
restore point or was Visio re-installed? By default the shape being dragged
from the stencil should displayed icon for the master. What customizations
have you performed for Visio’s settings?

James W.

 

[Paul Herber]

This has been reported here quite a few times, I can't help but feel
that it's caused by something outside of the normal control of Visio,
some other setting that gets changed.

 

[Dieter Sternberg]

Anita,
haven't access to your original post, so i'm replying to Paul:
Check this registry setting assuming you're using Visio2007):

HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Visio\Application\DragImage

It should be set to "2" or at least to "3"

Hope that helps
Dieter

 

[Anita]

Dieter:
Thank you very much for your response.
I am using Visio 2003 at work, so I do not have access to the registry. The
IT department cannot locate the "Application" folder within the registry.
They were able to locate ...\Microsoft\Office\11.0\Visio\ but no
"Application" folder follows. Any suggestions?
Thanks.
Anita

 

[Paul Herber]

Dieter:
Thank you very much for your response.
I am using Visio 2003 at work, so I do not have access to the registry. The
IT department cannot locate the "Application" folder within the registry.
They were able to locate ...\Microsoft\Office\11.0\Visio\ but no
"Application" folder follows. Any suggestions?

Find out from them which folders do exist. Are you using a non-English
version of Visio?
I've just renamed the Application folder, upon restarting Visio it get
recreated. If the IT dept can't find it then I would suspect the
capabilities of the IT dept.

 

[James Wittrell]

Make sure your IT department has set Visio to write settings to the
registry. Tools > Options > Advanced > Put all settings in Windows registry.

James W.

--------------------
From: Paul Herber <[email protected]>
Newsgroups: microsoft.public.visio.general
Subject: Re: All shapes drag as rectangles
Date: Mon, 25 Aug 2008 19:49:52 +0100
Organization: Sandrila Ltd
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Dieter:
Thank you very much for your response.
I am using Visio 2003 at work, so I do not have access to the registry. The
IT department cannot locate the "Application" folder within the registry.
They were able to locate ...\Microsoft\Office\11.0\Visio\ but no
"Application" folder follows. Any suggestions?

Find out from them which folders do exist. Are you using a non-English
version of Visio?
I've just renamed the Application folder, upon restarting Visio it get
recreated. If the IT dept can't find it then I would suspect the
capabilities of the IT dept.

 

[Paul Herber]

Make sure your IT department has set Visio to write settings to the
registry. Tools > Options > Advanced > Put all settings in Windows registry.

Aren't the paths always put in the registry regardless of that
setting?

 

[James Wittrell]

Actually if this setting is not checked some registry keys will not be
present, however in this case even with the box checked that registry key
is not there at least on my test box anyway.

James W
--------------------
From: Paul Herber <[email protected]>
Newsgroups: microsoft.public.visio.general
Subject: Re: All shapes drag as rectangles
Date: Thu, 26 Mar 2009 12:45:46 +0000
Organization: Sandrila Ltd
Reply-To: (e-mail address removed)
Message-ID: <[email protected]>
References: <[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<qmgAG#[email protected]>
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Make sure your IT department has set Visio to write settings to the
registry. Tools > Options > Advanced > Put all settings in Windows

registry.

Aren't the paths always put in the registry regardless of that
setting?