All spam emails are deleted automatically

[pushpinder via OfficeKB.com]

Hi Experts,

I am facing a strange problem in Outlook 2003. All the emails labeled as
"Spam" in Outlook are deleted automatically rather than going in "Junk" mail
folder. I checked "Junk E-mail Options" and its settings. It is set to move
all the junk mails in Junk e-mail folder..

Can anyone pls help and tell me how to solve it??

Thanks in advance,
Pushpinder

 

[Vince Averello]

Do you have any third party tools that might be handling spam?

 

[pushpinder via OfficeKB.com]

No.. Its only happening with my account only.. all the other people in our
network are getting all the spam mails in Junk mail folder...

Do you have any third party tools that might be handling spam?

Hi Experts,

[quoted text clipped - 6 lines]

Can anyone pls help and tell me how to solve it??

 

[pushpinder via OfficeKB.com]

No.. Its only happening with my account only.. all the other people in our
network are getting all the spam mails in Junk mail folder...

Do you have any third party tools that might be handling spam?

Hi Experts,

[quoted text clipped - 6 lines]

Can anyone pls help and tell me how to solve it??

 

[Vince Averello]

See if the info here helps at all:
http://outlook-tips.net/howto/fix_junk.htm

 

[Brian Tillman [MVP - Outlook]]

I am facing a strange problem in Outlook 2003. All the emails labeled as
"Spam" in Outlook are deleted automatically rather than going in "Junk" mail
folder. I checked "Junk E-mail Options" and its settings. It is set to move
all the junk mails in Junk e-mail folder..

Can anyone pls help and tell me how to solve it??

The only way this could be happening is if you have a rule deleting the
messages or you have a third-party add-in performing the deletion. It could
also be something on the Exchange server, if you are using Exchange.
Otherwise, Outlook doesn't pay any attention to strings in the subject.