An unexpected error occurred while trying to load the Microsoft Framework X library.

K

Kerry Snyder

"An unexpected error occurred while trying to load the Microsoft
Framework X library."

I get this message every time I start up Word, Powerpoint, or Excel in
Office v.X.

I've done a search on how to fix this in Microsoft database and a
separate Google search, but I only come up with this which doesn't
work:

http://www.entourage.mvps.org/errors.html#anchor-error_framework

Is there anything else I can do? I have misplaced my Office CD's so I
can't reinstall.

Please help, it's making my Mac itch in all the wrong places.

Kerry Snyder
 
J

Jim Gordon MVP

Hi Kerry,

Please use Finder's Get Info command and look at the version and build
number of Entourage. Post back with that information. Thanks.

-Jim Gordon
Mac MVP

All responses should be made to this newsgroup within the same thread.
Thanks.

About Microsoft MVPs:
http://www.mvps.org/

Search for help with the free Google search Excel add-in:
<http://www.rondebruin.nl/Google.htm>
 
K

Kerry Snyder

The version and build number of Entourage are:
version 10.1.1
build number (2418)
 
P

Paul Berkowitz

Go to MacTopia website <http://www.microsoft.com/mac/> and download and
install Office Updaters 10.1.4 and 10.1.5 to v10.1.4 and may solve your
problem.

It's unfortunate you misplaced your CDs. If you have any sort of proof of
purchase, phone up MS and you may be able to get replacements CDs for $10 or
so. You can't be in a position where you can't reinstall if necessary.

--
Paul Berkowitz
MVP Entourage
Entourage FAQ Page: http://www.entourage.mvps.org/toc.html

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Entourage you are using - 2001 or X.
It's often impossible to answer your questions otherwise.
 

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