Analysis Tool Pack

[Gary T]

Hello

I have just had a new lap-top delivered by IT after an ongoing 3 month
hassle with one of their employees.

The laptop has office XP installed on it.

I tried to load the analysis tool pack, and received the following message:

"Microsoft Excel cannot run this add-in. This feature is not currently
installed. Would you like to install it now".

So I clicked "yes".

It then tried to install it, giving the message "Installing: Microsoft Excel
Feature", before producing the following message:

"Office XP setup: Error 1706: Setup cannot find the required files. Check
your connection to the network, or CD-ROM drive. For other potential
solutions to this problem, see C:\Program Files\Microsoft Office\Office
10\1033\SETUP.HLP"

What is causing this message?

Note that the Office XP CD / DVD was also in the CD/DVD drive at the time.

As I said, I've had a lot of hassle from the IT guy who is extremely
arrogant and unhelpful. He had previously installed Office 2003 on the
machine, and had seen me load up the analysis tool pack ok when he came up to
hand over the machine with Office 2003 on it (alas it turned out we couldn't
use Office 2003 due to incompatibility issues with older versions of Excel),
so knew before giving me the laptop back with XP that I would need to install
the toolpack.

Any help gratefully appreciated.

Regards

 

[vandenberg p]

Hello:

The message appears to be consistent with the fact that he installed
Office from a network server. Office remembers this and tries to go their
when you try to load the add-in and worse yet for the future will look
there for its install files if you run office update. So this problem
will come up every time you try to do anything that requires the install
files. Usually there is a box that comes up that
allows you to point the install to different location (in your case the
DVD drive). If that is not happening then you have two options:

1. If you have plenty of hard drive space copy the CD to a directory on your
hard-drive. This is handy and avoids this problem in the future if you
need to run install again, as in an update.

Once you have the files copied run setup (from that directory) and choose
custom and then check Excel and then "run-all from my computer" (or words
to that effect).

Setup should copy all of the Excel features to your installation location.
You should then be able to load Excel and check add-in for Analysis Tool
Pak and it should be there.

2. If you don't have enough hard drive space or don't want to do load to
the hard drive load the CD and run setup from the CD. Same options as
above.


Pieter Vandenberg

: Hello

: I have just had a new lap-top delivered by IT after an ongoing 3 month
: hassle with one of their employees.

: The laptop has office XP installed on it.

: I tried to load the analysis tool pack, and received the following message:

: "Microsoft Excel cannot run this add-in. This feature is not currently
: installed. Would you like to install it now".

: So I clicked "yes".

: It then tried to install it, giving the message "Installing: Microsoft Excel
: Feature", before producing the following message:

: "Office XP setup: Error 1706: Setup cannot find the required files. Check
: your connection to the network, or CD-ROM drive. For other potential
: solutions to this problem, see C:\Program Files\Microsoft Office\Office
: 10\1033\SETUP.HLP"

: What is causing this message?

: Note that the Office XP CD / DVD was also in the CD/DVD drive at the time.

: As I said, I've had a lot of hassle from the IT guy who is extremely
: arrogant and unhelpful. He had previously installed Office 2003 on the
: machine, and had seen me load up the analysis tool pack ok when he came up to
: hand over the machine with Office 2003 on it (alas it turned out we couldn't
: use Office 2003 due to incompatibility issues with older versions of Excel),
: so knew before giving me the laptop back with XP that I would need to install
: the toolpack.

: Any help gratefully appreciated.

: Regards

 

[Nick Hodge]

And Gary adding to Pieter's detailed answer, incompatibility between XL2003
and earlier versions is a total red herring unless you still have XL95
installed! since XL97 the file format has been the same.

There are some things earlier versions don't understand, but nothing that
will stop files working or being opened. We have Office 2000/XP/2003 on our
desktops and we have no problems.

--
HTH
Nick Hodge
Microsoft MVP - Excel
Southampton, England

(e-mail address removed)
www.nickhodge.co.uk