Annoying de-zoom when selecting graphics or footer

[Mark Tangard]

Without any provocation I can see, the view-zoom percentage in Word
on one of our PCs has started behaving oddly. Whenever the user does
any of the following:

- selects an inline shape,
- clicks elsewhere to deselect that shape,
- double-clicks to access the header/footer layer, or
- double-clicks the main text layer to exit the header/footer,

the view changes to full-page view. Since the user is almost always
trying to do something that requires the more usual 100% view or
thereabouts, this is incredibly annoying. I'm at a loss to explain
what's wrong. We're about to start a large project involving major
manipulation of graphics and footers, but I pity anyone who might
try to accomplish any of it on that PC.

This is Word 2000 SR-1, Windows XP. All our other PCs have the same
setup and the same add-ins but none of them do this!

Any clues appreciated.

 

[Mark Tangard]

Anyone have any ideas on this, blink blink sniff sniff?

 

[Cindy Meister -WordMVP-]

Hi Mark,

Anyone have any ideas on this, blink blink sniff sniff?

Nothing other than the "usual suspects", which I'd imagine
you've already checked?

- Rename Normal.dot
- start with /a
- "Detect and repair"
- uninstall, reinstall (being sure to ZAP the Registry!)
- boot Windows in Safe Mode

FWIW, I'd suspect Word's Registry entries. I don't know if
the zoom stuff is stored in the DATA key...

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update
Jan 24 2003)
http://www.mvps.org/word

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[Mark Tangard]

Yeah, did it all with the exception of Detect & Repair which
I've never seen detect and repair anything. Tried it just
now. Nuthin. Ah well. Somebody's gotta keep the opticians
in business....