annoying "Preparing to install..." message!

[asek]

hi, i have put MS Office 2003 proffessional edition on my puter but every
time that i go to open ANY office app there pops up a "windows installer:
preparing to install" message. and its driving me crazy. also on my computer
(i just looked in my control panel) and i found MSOffice 2003 standard editon
but when i tried to uninstall it it said that the patch location couldnot be
found... so i cannot delete it! if neone knows how to fix this problem i
would be VERY appriciative. thank you

 

[Beth Melton]

This can be caused by several things, but to correct it you will need
to zap the Windows Installer entry in the Registry and reinstall
Office.

Obtain the following utility and use it to remove only the reference
to Office. Once that is complete then you'll need to reinstall Office
to point the Windows Installer to your installation CD:
http://support.microsoft.com/?kbid=290301


Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

 

[Squeaky]

Try keeping the install disk in the drive when you try to start the program.
If it asks for a path to a certain file, just direct it to the cdrom. It
should load the files it needs and then work. Start all your office docs in
this manner and then it should work right after that.

Squeaky

 

[asek]

thank you guys both.. ill try these and post back my results... if any
further questions insue ill let u noe.

thank you!