Another problem with Symantec & Outlook

[JohnM]

Hi

I'm running Outlook 2003 on a PC with Norton Internet Security. NIS provides
an AntiSpam plugin for Outlook which gives an additional toolbar allowing
for marking incoming mail as Spam or not Spam. I have the necessary boxes
ticked in Outlook Tools/Options/Other/Advanced Options/COM Addins and in
Norton AntiSpam Configure/Client Integration. My problem is that this won't
"stick". periodically the AntiSpam toolbar disappears and I have to go
through with the rigmarole of setting it all up again.

Is there any way I can make this "stick"?

Regards

John

 

[Brian Tillman]

I'm running Outlook 2003 on a PC with Norton Internet Security. NIS
provides an AntiSpam plugin for Outlook which gives an additional
toolbar allowing for marking incoming mail as Spam or not Spam. I
have the necessary boxes ticked in Outlook
Tools/Options/Other/Advanced Options/COM Addins and in Norton
AntiSpam Configure/Client Integration. My problem is that this won't
"stick". periodically the AntiSpam toolbar disappears and I have to
go through with the rigmarole of setting it all up again.
Is there any way I can make this "stick"?

Sounds like a question you should be asking Symantec. It's their toolbar;
they must know how it works.