Another Victim to Office SP-2

D

David J Breslin

Like several of you I fell for it and installed Office SP-2 and in doing so lost the ability to access my Excel and Word Docs that were previously created. When I go to open Excel I get an Unable to Read File error. Likewise when I get a similiar error when trying to load word or a word document.

Rundown of my case
1) Office XP Professiona
2) Tried to Reinstall/Repair ect with lots of headaches and liitle help
3) Tried to Unregister and then ReRegister Excel with no success(excel.exe /unregserver) &(excel.exe /regserver
4) Tried to ReRegister WinWord (winword.exe /r
5) Note I am using Norton Corporate Edition so I cant tell it not to check office document

If anyone has any ideas please Email me a responce at (e-mail address removed) in addition to posting here.
THanks All and Happy Holidays
 
S

Suzanne S. Barnhill

This is caused by a conflict with the Norton Office Plug-in. See “OFF:
Cannot Open Office Documents or Cannot Edit Inserted Objects After You
Install Office XP Service Pack 2 or Office 2000 Service Pack 3†at
http://support.microsoft.com/?kbid=328613

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.mvps.org/word
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

David J Breslin said:
Like several of you I fell for it and installed Office SP-2 and in doing
so lost the ability to access my Excel and Word Docs that were previously
created. When I go to open Excel I get an Unable to Read File error.
Likewise when I get a similiar error when trying to load word or a word
document.
Rundown of my case:
1) Office XP Professional
2) Tried to Reinstall/Repair ect with lots of headaches and liitle help
3) Tried to Unregister and then ReRegister Excel with no success(excel.exe
/unregserver) &(excel.exe /regserver)
 
D

David J Breslin

Thanks Sue - I had to remove ALL my Norton products: Antivirus, SystemWorks, and Internet Security but I DID GET BOTH EXCEL AND WORD TO WORK.

What I am wondering is now that Word and Excel are working, is it safe to reinstall all of them? Only part of them

Thanks for all your hel

----- Suzanne S. Barnhill wrote: ----

This is caused by a conflict with the Norton Office Plug-in. See “OFF
Cannot Open Office Documents or Cannot Edit Inserted Objects After Yo
Install Office XP Service Pack 2 or Office 2000 Service Pack 3†a
http://support.microsoft.com/?kbid=32861

-
Suzanne S. Barnhil
Microsoft MVP (Word
Words into Typ
Fairhope, Alabama US
Word MVP FAQ site: http://www.mvps.org/wor
Email cannot be acknowledged; please post all follow-ups to the newsgroup s
all may benefit

David J Breslin said:
Like several of you I fell for it and installed Office SP-2 and in doin
so lost the ability to access my Excel and Word Docs that were previousl
created. When I go to open Excel I get an Unable to Read File error
Likewise when I get a similiar error when trying to load word or a wor
document
1) Office XP Professiona
2) Tried to Reinstall/Repair ect with lots of headaches and liitle hel
3) Tried to Unregister and then ReRegister Excel with no success(excel.ex
/unregserver) &(excel.exe /regserver
 

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