Any image over 1MB fails to display in PowerPoint for Mac

[John N.]

We are using Office 2004 for Mac in one of our labs. Whenever users try to
import an image larger then 1MB into thier Powerpoint presentation, it
displays as a blank white box. This is repeatable on every Mac in the lab.
I have tried images in .jpeg and .bmp format with the same results.
I created a powerpoint presentation on a WinXP, and the images display
properly. When I look at this same presentation on a Mac (OS X.4.5) box, all
the images are white boxes again.
Any ideas?

 

[mmmmark]

We are using Office 2004 for Mac in one of our labs. Whenever users try
to
import an image larger then 1MB into thier Powerpoint presentation, it
displays as a blank white box. This is repeatable on every Mac in the
lab.
I have tried images in .jpeg and .bmp format with the same results.
I created a powerpoint presentation on a WinXP, and the images display
properly. When I look at this same presentation on a Mac (OS X.4.5) box,
all
the images are white boxes again.
Any ideas?

What format of file? What version of Powerpoint? How much RAM, etc.

-Mark

 

[John N.]

Version of Powerpoint:
Office for Mac 2004 = Powerpoint 11.2.3
(build 060202)
Ram = over 1Gb on every machine. The machines do not appear to be running
out of memory.-the powerpoint file test was in a .ppt format.

Any Ideas?

Thanks,
John N.

 

[CyberTaz]

I can't offer anything specific to resolve your issue at this point, but
FWIW, I've not had any problem with PPt 04 accepting multiple .JPGs in
excess of 2 MB each.

Where do the image files reside and how are they being "Imported"?

Regards |:>)

 

[Andrew Chiang [MSFT]]

Hello,

In response to John, I have a whole bunch of questions.

I too would like to know how they're being imported. Also, would you mind
posting or emailing me (remove the "online." part from my email address) one
of more of these problematic images? If they're up on a web server
somewhere, a URL would work too.

Do you have any idea what app created or was used to edit these images? Can
you reproduce the same problem in Mac Word and Excel ?

Thanks,
Andrew

 

[John N.]

Usually the image files reside in the user's home directory.
It does not matter how the images are being imported, if they are over 1MB
in size, they don't display. We tried to import the images many different
ways.

Also, we have discovered that text boxes can only be adjusted by thier
width, height can not be adjusted no matter what you do.

Looks like another programming bug. Perhaps they will fix it with the next
patch.

Thanks for trying.

 

[Andrew Chiang [MSFT]]

Hello John,

I just tried inserting the 3 images saved from:
http://img2.dpreview.com/gallery/olympuse330_samples/originals/p3040010.jpg
http://img2.dpreview.com/gallery/olympuse330_samples/originals/p3040018-studio.jpg
http://img2.dpreview.com/gallery/olympuse330_samples/originals/p3040019.jpg

all into PowerPoint 11.2.3. They re all at least 3 megabytes and all
displayed ok. I did this via Insert Picture > From File... and via dragging
them from Finder into PowerPoint. Do you have any issue w/these images?

They were all part of a sample image gallary at
http://www.dpreview.com/gallery/olympuse330_samples/.

Regarding adjusting the height of text boxes, I'm not sure what you're
trying to achieve, but have you tried double clicking on the border of the
text box (or going to Format > Text Box) and unchecking Resize AutoShape to
fit text?

Andrew

 

[CyberTaz]

Do your Macs have an up-to-date installation of QuickTime? I think this is
especially important if you are doing a suggested in your original post;

I created a powerpoint presentation on a WinXP, and the images display
properly. When I look at this same presentation on a Mac (OS X.4.5) box, all
the images are white boxes again.

If the images in the file *started* as jpg but were pasted or dragged into
the .ppt they were probably converted to .wmf or .emf which are Win platform
graphics. QT is required to display them on a Mac just as it is needed to
display Mac .pict file on the PC.

In addition to investigating the Format properties of a text box as
suggested by Andrew, nearly all AutoShape can have text attached & be
modified by height & width as well as other format options.

Regards |:>)