Any known bugs using Message recall to a large distribution list

[CptWeasel]

Last week a staff member sent an email to a company wide distribution list.
After sending the email they realized they wanted to recall the message. The
message recall seemed to work 50/50.

Our enviorment has two 2003 Exchange servers and one 2007 (all fully
patched). 98% of our users on Outlook 2003 connected to Exchange with MAPI.

Are their any known bugs, gotcha's, or miss configuraiton's that could help
explain the 50% success rate?

Thanks,

CptWeasel

 

[N. Miller]

Last week a staff member sent an email to a company wide distribution list.
After sending the email they realized they wanted to recall the message. The
message recall seemed to work 50/50.

Our enviorment has two 2003 Exchange servers and one 2007 (all fully
patched). 98% of our users on Outlook 2003 connected to Exchange with MAPI.

Are their any known bugs, gotcha's, or miss configuraiton's that could help
explain the 50% success rate?

No bugs, that I am aware of. However, even in an environment where recall is
possible, I believe that the recall only works in the case where is it
received before the recipients open the email. If the recall arrives too
late, it fails. Given the nature of email, and the way recall works, I'd say
a 50% success rate is about right.

 

[Diane Poremsky [MVP]]

50/50 is a very good recall rate. So many things can cause it to fail that
the success rate is often very low.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.