Any suggestions please

[Tom]

A strange problem - using Outlook98, running under Win98SE with a Broadband
LAN internet connection when sending an email it s returned with a message
"no transport available". When that email account is exported from Outlook
98 and inported into Outlook Express 5.5, using the same Broadband LAN
internat connection the email is sent OK.

Any advice as to what the problem is would be appreciated

TIA

Tom

 

[Brian Tillman]

A strange problem - using Outlook98, running under Win98SE with a
Broadband LAN internet connection when sending an email it s returned
with a message "no transport available". When that email account is
exported from Outlook 98 and inported into Outlook Express 5.5, using
the same Broadband LAN internat connection the email is sent OK.

Any advice as to what the problem is would be appreciated

Are you authenticating to the outgoing server?

 

[Tom]

Brian

Yes & and authentication settings, by virtue of export of settings, are
identical

Tom

 

[xfile]

Hi,

Not sure but just try to help based on my memory.

No transport available, if I remember correctly, seems to be associated with
no default email account has been set up.

Make sure you have set up the e-mail account correctly and has set up a
"default" account and/or Profile to use for mails.

Hope this helps.

 

[Tom]

Thanks for input, comments in text:

Hi,

Not sure but just try to help based on my memory.

No transport available, if I remember correctly, seems to be associated
with no default email account has been set up.

Surely if no default email account has ben set up this would be applicable
to both Outlook98 and Outlook express

Make sure you have set up the e-mail account correctly and has set up a
"default" account and/or Profile to use for mails.

Sending from Outlook Express with the email account settings imported from
Outlook 98 there is no problem

- which comes back to the question as what could be different as the email
account settings and internat connection settings are identical

Tom