J
Jimmy Stahl
Can OL 2007 (with or without BCM) integrate to make or display calls using a
VOIP service? For instance, while viewing a contact simply click a phone
number to call and it dials, keeps track of time on call, and records the
event in history?
How about incoming calls, will it display caller ID and open the related
contact record instantly, and allow me to accept or reject the call and send
it to voicemail?
If not able to work with VOIP, will it do these things with POTS?
VOIP service? For instance, while viewing a contact simply click a phone
number to call and it dials, keeps track of time on call, and records the
event in history?
How about incoming calls, will it display caller ID and open the related
contact record instantly, and allow me to accept or reject the call and send
it to voicemail?
If not able to work with VOIP, will it do these things with POTS?