Anyone have Word crash when opening a Word 97 doc in Word 2003?

[beth lew]

I have Word 2003 now on my system. When I open an older file, created in Word
97, Word crashes and I can't open the file. I can open it in Word 2000. I am
running WIndows XP (newly installed). Anyone else have this problem?

Beth

 

[Beth Melton]

The file format is the same for Word 97 - 2003. However Word 2003
opens files a little differently and we've had reports of similar
issues. But so far Word 2003 has been able to repair the errors
contained in the older document.

Try going to the File/Open dialog, selecting the document, and under
the Open drop down select "Open and Repair".

--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/