Anyone seen problems with Outlook on server 2008 R2?

[Alistair Quigley]

Server 2008 R2 Enterprise running fine in all respects except Outlook 2003 is
extreemly unstable, it fails to start randomly (about one time in every 5)
and I cannot reproduce when its going to fail or not. The server has Remote
Desktop Services role enabled as it is going to be a fully fledged RDS
(terminal) server, so bit of a problem that I can't run Outlook. Office was
installed in application install mode and was installed after the RDS role
was enabled. Have tried re-installing office several times.

Have tried using compatability mode to run Outlook.exe in compatability with
a different OS , but choosing any other OS to emulate from the compatability
mode tab simply results in Outlook starting but throwing an error stating
"unable to open default email folders, the information store could not be
opened". Incidentally Outlook is being used as the client for Exchange 2007.

Here is the text from the OS error message when starting Outlook:

Problem signature:
Problem Event Name: BEX
Application Name: OUTLOOK.EXE
Application Version: 11.0.8217.0
Application Timestamp: 480f95d9
Fault Module Name: dhcpcsvc6.DLL
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5bd9b6
Exception Offset: 00001730
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7600.2.0.0.18.10
ocale ID: 2057
Additional information about the problem:
LCID: 1033
Brand: Office11Crash
skulcid: 1033

Driving me mad as its preventing me rolling out my new 2008 R2 terminal
server (or RDS server I should say!). Note that the same crash happens with
Outlook regardless of whether you remote onto the server or use the server
console.

Any ideas much appreciated.

 

[xelak75s]

Server 2008 R2 Enterprise running fine in all respects except Outlook 2003 is
extreemly unstable, it fails to start randomly (about one time in every 5)
and I cannot reproduce when its going to fail or not. The server has Remote
Desktop Services role enabled as it is going to be a fully fledged RDS
(terminal) server, so bit of a problem that I can't run Outlook. Office was
installed in application install mode and was installed after the RDS role
was enabled. Have tried re-installing office several times.

Have tried using compatability mode to run Outlook.exe in compatability with
a different OS , but choosing any other OS to emulate from the compatability
mode tab simply results in Outlook starting but throwing an error stating
"unable to open default email folders, the information store could not be
opened". Incidentally Outlook is being used as the client for Exchange 2007.

Here is the text from the OS error message when starting Outlook:

Problem signature:
Problem Event Name: BEX
Application Name: OUTLOOK.EXE
Application Version: 11.0.8217.0
Application Timestamp: 480f95d9
Fault Module Name: dhcpcsvc6.DLL
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5bd9b6
Exception Offset: 00001730
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7600.2.0.0.18.10
ocale ID: 2057
Additional information about the problem:
LCID: 1033
Brand: Office11Crash
skulcid: 1033

Driving me mad as its preventing me rolling out my new 2008 R2 terminal
server (or RDS server I should say!). Note that the same crash happens with
Outlook regardless of whether you remote onto the server or use the server
console.

Any ideas much appreciated.

I am having the same problem on my server with the same fault module -
dhcpcsvc6.DLL

 

[Simon Fiebig]

Im have the same problem, but no solution.

Outlook 2003 with all updates on Server 2003 with RDS, Exchange 2007 (SBS
2008).

Outlook starts randomly, fails most time. Sometimes it simply does not
respond for minutes.

Any suggestions?