Anyone solved the Lotus Notes - Outlook 2007 compatibility issues?

[Jack Vinson]

Outlook 2007 appears to have some compatibility issues in reading email from
Lotus Notes. I know of two specific instances, though there may be more.
I'd love to know if anyone has been able to resolve this.

I have seen this when using Outlook to retrieve POP mail, not Exchange-based
mail.

Instance 1. If I get a meeting invitation for multiple dates and multiple
people from a Lotus Notes user, Outlook 2007 cannot read the invitation
properly and shows me the entire raw text file. Single-event invites work
fine. And I believe multiple time events to me alone work fine. I have
viewed these messages in other mail systems, and they at least interpret the
messages as invites.

Instsance 2. Sometimes when a Notes user replies to a message I send, their
reply is completely hidden in Outlook. I have no problem seeing the reply on
my phone or in the web-based mail system. But when I view in Outlook, the
reply is missing. It's like they just forwarded my original message back to
me. This also happens in a longer chain of back-and-forth emails too. The
only (temporary) solution I have found is to remember to send in Plain Text.
When I send HTML messages, there is a chance I will not be able to read the
reply.

Previous thread describing the problem (no solution):
http://www.microsoft.com/communitie...com/communities/newsgroups/en-us/settings.xml


Regards,

Jack Vinson

 

[Roady [MVP]]

1) Outlook doesn't support invites which don't have a recurring pattern
assigned to it. Ask the sender to send individual invites for non-recurring
appointments. An ics-file will also work since you can import it directly
into the Outlook calendar.

2) It could be that the HTML got corrupted when receiving it with Outlook.
Do you have a virus scanner installed which integrates itself with Outlook?
Uninstall this integration part of your virus scanner and try again; you'd
still be sufficiently protected by your on-access scanner part of the virus
scanner. For more details see;
http://www.msoutlook.info/question/20