AOL and Outlook 2002

[Jeff Cundiff]

I use AOL dial-up and have it connected while using Outllook. I have configured Outlook according to AOL's instructions. When retrieving mail from AOL I get an error: 'Unable to connect to the server'. My outgoing mail is sent just fine. Any suggestions

Thanks
Jeff

 

[Diane Poremsky [MVP]]

Do you have the proper inbound server name? Check it for spaces and typos.

 

[Jeff Cundiff]

The inbound server address appears to be correct

Jeff

 

[courtney]

Jeff,
hi. it might be helpful if you listed what you put in all the fields. i have aol dialup and am presently using outlook 2003 sending and receiving.
c.

 

[Diane Poremsky [MVP]]

and you created an IMAP account type?

Try making a fresh new profile (control panel, mail applet) and see if it
works.

 

[Jeff Cundiff]

I reconfigured Outlook iaw with AOL.help article #217454 ('How do I use Outlook 2002 to read and send AOL e-mail?'). I still have the same error (0x800CCC0E) 'Unable to connect to server'

When configuring this account, under 'More settings'/'Connections'/ I selected 'Connect using my phone line'. If I am already connected via AOL while using Outlook, would this setting need to be different???

Jeff

 

[Diane Poremsky [MVP]]

that setting has nothing to do with the error... are you using firewall
software?

 

[Athena [MVP-Outlook]]

When configuring this account, under 'More settings'/'Connections'/ I selected 'Connect using my phone line'. If I am already connected via AOL while using Outlook, would this setting need to be different????

Yes, it should be different: It should be LAN no matter what kind of connection you use.

 

[Jeff Cundiff]

I switched to the LAN setting and now I get a window asking for my username and password that keeps coming up even after I click OK.

 

[K Chow]

I've got the same thing as Jeff Cundiff describe but mine was with outlook 2003
Any luck in solving it?