aplication error

[Scott]

whenever i try to open word, it tells me there is a corruption in a file, and
asks me if i want to recover it. regardless of what i say, it give me the
message "The instruction at '0x30206df0' referenced memory at '0x30206df0'.
The required data was not placed into memory because of an I/O error status
of '0xc000009c'. Click on OK to terminate the program, Click on Cancel to
debug the program." no matter what i choose, Word closes and it seems to do
nothing after that. how can i get word to open up so i can use it?

 

[Dian D. Chapman, MVP]

Sounds like you might have a bad sector on your hard drive?

You should clear all your temp files and then run a disk check. See
this article for info on temp files. And then right click on your C
drive in Windows Exploer and click Tools to run an Error Check (Check
Disk) to see if you have a bad sector. This will patch the bad sector,
but you may lose any information that was previously saved to that
area of the HD...which may have been files from Word???

Maintaining Your Computer
http://www.mousetrax.com/maintain.html

Good luck...

Dian D. Chapman, Technical Consultant
Microsoft MVP, MOS Certified
Editor/TechTrax Ezine

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