Dave said:
I've just bought a new Macbook, and planned to transfer Office from the
desktop to the Macbook.
I installed Office from the CD. It didn't give me any option to remove
the test drive first. When it came to the "Remove Office" option at the
end it still didn't remove the test drive. I had to throw that in the
trash by hand.
I get an error every time I start an Office program ("An unexpected
error occurred when trying to load the Microsoft Framework program') and
I don't seem to be able to get any updates.
How do I get out of this, please?
You might have done things in the wrong order. I blame that egregious
test drive malarkey.
If you get a new machine, you *can* fling test drive in the trash
before installing the real Office if and only if you have never run the
test drive. In fact the 'remove office' tool will fail more or less
silently if you never started any part of the stupid test drive before
trying to remove it. I think you saw this.
Then flinging test drive at the end of the installation probably
disposed of small pats of the baby with the bath water.
Gaaack!!
If it were me. I'd run the remove thing if you can, then install afresh
from CD and apply the updates from the web.
I think I have seen a fairly complete list of all the beer cans
Microsoft flings out of the car window as it vandalises your machine.
If the next remove instal iteration does not fix things, ask again and
I'll try to find that list I made when I did something similar here.
(It was even more embarrassing, so I won't tell you what I *really* did
to need to re-install Office ;-) )