Application Error with Outlook 2002

[JamesDavid]

I recently started to get the following message when I try to open vaious
attachments in my Outlook mail:

"Microsoft Outlook has encountered a problem and needs to close."

The error message:

"The instruction at '0x05d41e40' referenced at '0x05d41e40'. The memory
could not be 'read'."

Does anyone know why this persists and makes outlook shutdown?

Thank you. James.

 

[Wes Craven]

did you have something that integrated with outlook that you uninstalled
recently (i.e. anti-virus software, spam, email enhancer, etc.)???

i was getting this error after uninstalling McAfee on PCs where Outlook
didn't completely close (including the Winword process). I had to
reinstalled/uninstall McAfee.

Also check the Add-In Manager folder for "leftovers" if you did in fact
uninstall anything recently.

 

[JamesDavid]

I have not uninstalled anything lately. Could you let me know how I get to
"Add-In Manager." Is that in Outlook? Thank you.