Application Error

[Suwoncentral]

Until the problem began to occur, MS Office 2000 worked well on my Toshiba
notebook computer running on Windows XP Home Edition.

Now, Sometimes... when trying to close a word file the appearance of the
window becomes "subdued" and inaccessible like it is waiting for a dialogue
box to open.

Sometimes… the window can be restored by pressing the Esc key…
Sometimes… the file can be closed from the keyboard with a “Ctrl+S, Ctrl+Wâ€
Sometimes… a file can be closed if it is first minimized and then closed
(via right click) from the status bar.
Sometimes… I must press the Ctrl+Alt+Del and “End Task†from the Task Manager

In an attempt to correct the problem I have done the following:
Uninstalled and then reinstalled MS Office 2000
Updated Win XP Home OS with Service Pack 2
Check other programs (Anti-virus, Outlook Express, etc.) for links to MS Word
Uninstalled MS Outlook (I use Outlook Express)
Run the MS Word “Help†+ “Detect and Repair†(twice)
Searched the MS Office web site for solutions.
—Suwoncentral

 

[garfield-n-odie]

If Symantec/Norton AntiVirus is installed on your computer, disable the
Office Plugin that comes with NAV. See
http://support.microsoft.com/?kbid=329820 "How to use Office programs with
the Norton AntiVirus Office plug-in" for more info.