Application hangs on saving

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On Windows Vista, in a restricted user account, Word becomes unresponsive
when I try to save a file. This is not the case in another (adminstrative)
account, and also not when word is started with the /a flag.
So probably there is something wrong with the normal.dotm template file or
else with one of the add-ins, but only in relation with the one account. I
already tried renaming the normal.dotm (did not help) and turning off some of
the add-ins though not all (did not help either).
Is there a way of resetting all of the user-account related program
settings? Because re-installation of the whole office suite did not resolve
the problem, either.

Any help appreciated. Thanks
 

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