Approval Bug

[Robert Olson]

On my home page for PWA in the approvals section, it says there are 5 tasks
updates from resources pending approval, but going to the approval page shows
that there are no outstanding approvals pending. I also get prompted when
loading the project in project professional to view the outstanding approvla
requests, but when I try to view them I get the same outcome. These 5 ghost
approval requests get appended to whatever number of outstanding approvals
are currently in my list, so it isn't preventing me from approving new task
updates, but it is quite annoying. Is there a way to clear the cache for the
approval requests? We are using project professional 2007. Thanks,

Rob

 

[Gary L. Chefetz [MVP]]

Try this:

In Start > Run, type %appdata%
Navigate to Microsoft/MS Project
Delete the two folders

Start Project and see if that solves the problem. If it's a local cache
problem, it should.

--

Gary L. Chefetz, MVP
MSProjectExperts
For Project Server Consulting: http://www.msprojectexperts.com
For Project Server FAQS: http://www.projectserverexperts.com

 

[Robert Olson]

Thanks Gary,
I don't believe it is the local cache as this didn't seem to fix the issue.
The only way I was able to fix this last time it happened was to save the
project with a new name and then delete the old one. Any other ideas?

Thanks!
Rob

 

[Brian Tkatch]

4On Fri, 8 Jun 2007 12:54:02 -0700, Robert Olson <Robert

On my home page for PWA in the approvals section, it says there are 5 tasks
updates from resources pending approval, but going to the approval page shows
that there are no outstanding approvals pending. I also get prompted when
loading the project in project professional to view the outstanding approvla
requests, but when I try to view them I get the same outcome. These 5 ghost
approval requests get appended to whatever number of outstanding approvals
are currently in my list, so it isn't preventing me from approving new task
updates, but it is quite annoying. Is there a way to clear the cache for the
approval requests? We are using project professional 2007. Thanks,

Rob

We had this problem a while back, and we fixed it. Unfortunately, i
don't remember exactly what we did. IIRC, it had something to do with
rights granted.

B.

 

[Gary L. Chefetz [MVP]]

Probably a corrupted assignment record then.

--

Gary L. Chefetz, MVP
MSProjectExperts
For Project Server Consulting: http://www.msprojectexperts.com
For Project Server FAQS: http://www.projectserverexperts.com