Archive function missing from File menu

[MyBluRT]

Recently upgraded to MS Office Professional 2007, which included Outlook
2007. Lenovo laptop running XP SP3. Previously running Outlook 2003. The
Archive function is missing from the File menu. I can set the AutoArchive
parameters under Tools > Options, but regardless of having AutoArchive
enabled or disabled, the menu option to Archive is not on the pull-down menu.
I am stumped, and all online (Google or forums) references seem to only refer
to troubleshooting for people setting up and running AutoArchive. I can
provide a screenshot of the File menu expanded if required.

 

[Brian Tillman [MVP-Outlook]]

Recently upgraded to MS Office Professional 2007, which included Outlook
2007. Lenovo laptop running XP SP3. Previously running Outlook 2003. The
Archive function is missing from the File menu. I can set the AutoArchive
parameters under Tools > Options, but regardless of having AutoArchive
enabled or disabled, the menu option to Archive is not on the pull-down
menu.
I am stumped, and all online (Google or forums) references seem to only
refer
to troubleshooting for people setting up and running AutoArchive. I can
provide a screenshot of the File menu expanded if required.

Please don't multipost. Go back to your post from yesterday in
microsoft.public.outlook.installation

 

[angry look]

i experienced the same problem & had fixed by applying the following steps...

You'll need to uninstall KB2412171. How depends a little upon your operating system.

* Win7/Vista: Start > Control Panel > Uninstall a Program > View Installed Updates...find KB2412171 and remove it.
* WinXP: Start > Control Panel > Add/Remove Programs. Make sure "Show updates" (at the bottom) is checked. Find KB2412171 and remove it.

After uninstalling KB2412171, if you are still having errors sending and receiving mail you may have to go to the settings for your e-mail account (Tools > Account Settings > E-mail accounts) and change the Secure Password Authentication setting. Once you do that, service should be restored.

credit goes to, hxxp://www.officeforlawyers.com/outlook/tips/2412171.html

Recently upgraded to MS Office Professional 2007, which included Outlook
2007. Lenovo laptop running XP SP3. Previously running Outlook 2003. The
Archive function is missing from the File menu. I can set the AutoArchive
parameters under Tools > Options, but regardless of having AutoArchive
enabled or disabled, the menu option to Archive is not on the pull-down menu.
I am stumped, and all online (Google or forums) references seem to only refer
to troubleshooting for people setting up and running AutoArchive. I can
provide a screenshot of the File menu expanded if required.

On Thursday, April 22, 2010 9:47 AM Brian Tillman [MVP-Outlook] wrote:
Please do not multipost. Go back to your post from yesterday in
microsoft.public.outlook.installation

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