Archived encrypted email

[sowbug]

User cannot read archived email which had been/is encrypted. The message "
Attachements: smime.p7m (7111 Bytes)" is displayed in the test portion of the
email. User has current PKI Certs plus copies of previous expired Certs. User
is archiving in "Outlook". His system has been rebuilt but his profile was
saved to include importing valid PKI certs. Prior to system rebuild, he could
not open the encrypted archived emails but if he forwarded to himself, he
could open and read contents of email. This op[tion is no longer available.

 

[Diane Poremsky [MVP]]

What error message does he get when he tries to open them?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
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[sowbug]

No error msg, email opens but no text other than the message"
Attachments:simme.p7m (7111Bytes)" is displayed in the text portion of email.

What error message does he get when he tries to open them?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

User cannot read archived email which had been/is encrypted. The message "
Attachements: smime.p7m (7111 Bytes)" is displayed in the test portion of
the
email. User has current PKI Certs plus copies of previous expired Certs.
User
is archiving in "Outlook". His system has been rebuilt but his profile was
saved to include importing valid PKI certs. Prior to system rebuild, he
could
not open the encrypted archived emails but if he forwarded to himself, he
could open and read contents of email. This op[tion is no longer
available.