Archiving Public Folders using Outlook 2003

M

Merlin

I have a client syncing 6.4 GB in Outlook (1.7 GB personal and 4.7 GB Public
Folders). When the OST file gets to 6.4 GB and above it creates intermittent
problems opening folders when connected (OK when offline). Outlook gives an
Out of memory message even though memory is not an issue. I have given up
trying to fix this but I'm sure there is a bug in Outlook (2003) - using
Exchange 2003. I have completely re-installed the OS on the laptop and
re-installed Office but the problem persists.
My only way to comabt the problem is to keep the OST file below 6.4 GB.
Last time we did this by limiting the public folders sync'ed. Now we need to
archive some older files in Public folders to limit the size but this does
not seem to be possible. When using Outlook 2003 the archive process errors
"this folder cannot be archived". How can I archive public folders - we don't
wnat to delete the data as we need to keep old records.
 
L

Lanwench [MVP - Exchange]

In
Merlin said:
I have a client syncing 6.4 GB in Outlook (1.7 GB personal and 4.7 GB
Public Folders). When the OST file gets to 6.4 GB and above it
creates intermittent problems opening folders when connected (OK when
offline). Outlook gives an Out of memory message even though memory
is not an issue. I have given up trying to fix this but I'm sure
there is a bug in Outlook (2003) - using Exchange 2003. I have
completely re-installed the OS on the laptop and re-installed Office
but the problem persists.
My only way to comabt the problem is to keep the OST file below 6.4
GB.
Last time we did this by limiting the public folders sync'ed. Now we
need to archive some older files in Public folders to limit the size
but this does not seem to be possible. When using Outlook 2003 the
archive process errors "this folder cannot be archived". How can I
archive public folders - we don't wnat to delete the data as we need
to keep old records.

Can't address your sync/OST problem, but to archive public folder data to
PST, you can just create a PST file in Outlook and move stuff from the PFs
therein. I don't use autoarchive even for mailboxes - and I generally prefer
not to use export to PST even.

That said, unless you're running low on disk space (or store space) on your
server, I wouldn't do this.
 
M

Merlin

Thank you for taking an interest.
We have 4.7 GB of data spread over hundreds, maybe even more than a thousand
folders. It would be impractical to selectively move older entries to a PST
file and they require at least 18 months data in Public folders for
reference. Archiving would have been ideal. It seemed to work with Outlook
2000 - don't know why Microsoft stopped it working in Outlook 2003.
The only option seems to be to expire older entires (which means they are
deleted) but this does not make any sense from a business viewpoint where
archive records could be required for up to 5 years. This company stores all
customer and supplier correspondence in Public Folders - a highly poductive
way to work.
 
L

Lanwench [MVP - Exchange]

In
Merlin said:
Thank you for taking an interest.
We have 4.7 GB of data spread over hundreds, maybe even more than a
thousand folders. It would be impractical to selectively move older
entries to a PST file and they require at least 18 months data in
Public folders for reference. Archiving would have been ideal.

You probably need to look into third party Exchange archive products that
run on the server level. Try posting in m.p.exchange.admin for some
suggestions.

PST files are not the best tool for this job, by any means.
See
http://www.exchangefaq.org/faq/Exchange-5.5/Why-PST-=-BAD-/q/Why-PST-=-BAD/qid/1209
It
seemed to work with Outlook 2000 - don't know why Microsoft stopped
it working in Outlook 2003.
The only option seems to be to expire older entires (which means they
are deleted) but this does not make any sense from a business
viewpoint where archive records could be required for up to 5 years.
This company stores all customer and supplier correspondence in
Public Folders - a highly poductive way to work.

You do know that public folders are going bye-bye in , right? After the next
release of Exchange. Just fyi.
 

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