A
Al Blake
We are using OL2003 + Ex2k3. We have ONE custom form which has worked
through all iterations of outlook, that users use to make calendar bookings.
It's a modified meeting request form. It is *not* used in any public
folders.
On a daily basis since upgrading to Ol2k3 some users are prevented from
opening the form. This seems to be due to a corrupted form cache. If we
clear their cache then they can open the form. If we modify the version in
the Org library then their system sees a new version and downloads it and it
works ok.....but after some arbitrary period of time it is corrupt once
more.
This is driving us mad as neither clearing the cache (which is 732 levels
down the menu tree and impossible for an end user to find!) or continually
modifying the form are a long-term solution.
Any suggestions? Is this a bug? I have seen posts related to problems with
forms and publuc folders currupting the cache but as I said we are not using
forms in PFs.
Does anyone know a way I could script a clear of the forms cache to occur
either during logon or when OL is opened as a short term fix?
Al Blake, Canberra, Australia
through all iterations of outlook, that users use to make calendar bookings.
It's a modified meeting request form. It is *not* used in any public
folders.
On a daily basis since upgrading to Ol2k3 some users are prevented from
opening the form. This seems to be due to a corrupted form cache. If we
clear their cache then they can open the form. If we modify the version in
the Org library then their system sees a new version and downloads it and it
works ok.....but after some arbitrary period of time it is corrupt once
more.
This is driving us mad as neither clearing the cache (which is 732 levels
down the menu tree and impossible for an end user to find!) or continually
modifying the form are a long-term solution.
Any suggestions? Is this a bug? I have seen posts related to problems with
forms and publuc folders currupting the cache but as I said we are not using
forms in PFs.
Does anyone know a way I could script a clear of the forms cache to occur
either during logon or when OL is opened as a short term fix?
Al Blake, Canberra, Australia