Asks for username and password for form entry calling shtml.dll

[kokuryu]

When I post my order form, it is asking for a username and password
when calling shtml.dll

Anyone have some suggestions for this? I need some detailed
information for why this may or may not be happening - and the general
"did you check your permissions" answer is not the answer - no amount
of permissions changes or settings, even setting the permissions to
allow total and open access for everything, has worked. I have been
going nuts trying to figure out what is the real problem with this
with no success so far...

mydomain.com is not the real domain name

----------------------------------------------------

Starting URL: https://www.mydomain.com/order.htm

When form entry is tried, I get:

Enter username and password for "" at https://www.mydomain.com

----------------------------------------------------

When I fail to enter the username and password, it brings me to:

Ending URL: https://www.mydomain.com/_vti_bin/shtml.dll/order.htm


You are not authorized to view this page

You do not have permission to view this page using your current user
account.
Please try the following:
# If you have another user account with a higher level of permission,
click
your browser's Back button to try again using that account.
# If you believe you should be able to view this page, contact the Web
site

administrator.

 

[Andrew Murray]

Check with your host - ask them specifically a simple question: "Are the
server extensions configured to send email from a web form?". They will
need to configure them to do this.

At a guess, the above is the issue you're having.

 

[kokuryu]

Check with your host - ask them specifically a simple question: "Are the
server extensions configured to send email from a web form?". They will
need to configure them to do this.

At a guess, the above is the issue you're having.

*SIGH*

Our hosts does NOTHING - I have to configure everything myself -
remotely

But, yes, it does send emails fine - only the form processing is not
working

 

[Steve Easton]

Are you by any chance also saving the form results to a file.
Form results are saved to the _private folder by default.
If the _private folder doesn't have server write permissions set
it will cause this error.

Can you post a link to the page with the form?

--

Steve Easton
Microsoft MVP FrontPage
FP Cleaner
http://www.95isalive.com/fixes/fpclean.htm
Hit Me FP
http://www.95isalive.com/fixes/HitMeFP.htm

 

[kokuryu]

These form results are not being saved. They are supposed to be
processed and generate two emails.

On another form on a different website on the same machine, there is a
form that does save what is on the form on the server and then
generates two emails as well - and that one works fine.

Everything used to work fine, until a hardware issue happened and the
ISP threw away the hard drives and put in new ones with a fresh
Windows install. I have been restoring all the websites and services
that were on there. Everything else is fully up and running - this is
the only issue left.

Sorry cant publically provide a link.

 

[kokuryu]

All done. Had to make my own user for the internet access and have
the websites use that one for the anonymous access intead of what IIS
assigned to it.