Assigned task not getting updated

[John King]

Hi, I am trying out this assigning task idea and everything seems to work
fine, except when I recieve the message from the person I assigned the task
to (stating that they accepted it, or changed it's status in some way), it
doesn't update the task on my task list and erase the message like it sounds
like it should. They just build up with updates in my inbox without changing
the actual task. I was experimenting with making other task lists (creating a
folder), but this warned me it wouldn't be updated, but that creating tasks
in the "Tasks" task list should be updated automatically without problem.

Also, once someone accepts a task, it seems that the assigner looses control
of it. Isn't there a way to maintain control? So that the assigner could
change the due date, add comments, give them more estimated hours, ect.

 

[Judy Gleeson \(MVP Outlook\)]

Questions for you:

1. what version and SP level
2. are you all on the same network using Exchange
3. do you OPEN the Task Acceptances and Updates (not mark as read)

Once a Task is owned by someone else, the delagtor is not in control the
Owner is. It's about responsibility and tracking. You can open your copy,
send a Task Status Report and write in there a note to them about changing
the time frame.


Judy Gleeson
MVP Outlook
Outlook trainer and author of Productiv_IT with Outlook
www.acorntraining.com.au
Canberra, Australia

Knowledge is of two kinds. We know a subject ourselves, or we know where we
can find information on it.
Samuel Johnson (1709 - 1784), quoted in Boswell's Life of Johnson