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DaveNolanAudio
Hello all -
I didn't find this in a quick search of the newsgroup archives... And
FWIW, I am not a "power user", so forgive me if I've missed something
obvious here...
I recently installed Office 2004 Student/Teacher Edition on my Powermac
G5 2.3 Dual machine. I also installed it on an iMac G5 2.1 machine as
well.
The Powemac G5 is now having all sorts of issues... It says it can't
find the Visual Basic Library, although all VBA components are
installed. The first time around, the Mac OS was showing things in the
Office folder that should have been "shared library" items as Microsoft
Word documents. I spent an hour with a very lovely woman at Microsoft
Tech Support - we did all the things recommended on the Micosoft Office
for Mac support site - repairing permissions, clean uninstall and
reinstall of Office 2004 (several ways, always preceeded by running
"Remove Office" - recommended install, custom install, just trying to
install Visual Basic, dragging the Office 2004 folder to the hard
drive) - none of which worked.
The problems then switched to getting an error dialog box upon starting
any Office program that said "Can't Load Microsoft Framework" or
something like that. And then some of my Epson printer options (like
manual feed) disappeared.
Rather than risk any further corruption of data, I backed everything up
andI did a Disk Utility erase and zero-out of the main hard drive,
followed by a clean reinstall of Mac OSX 10.4 from the original CDs,
and then ran all updaters to get back to 10.4.5. I then reinstalled
various items (Firefox, Adobe reader, Stuffit Expander, Toast Titanium
7.0, my Epson printer drivers, Pro Tools HD 7.1 cs5 and Peak 4.14 audio
software), and then Office 2004. The same Office 2004/Visual
Basic/Framework Library problem(s) came back. The only difference was
that the finder was no longer calling the shared libraries "microsoft
word documents".
The iMac G5 is behaving fine - all the same software runs perfectly.
Any idea if there might be one item in particular that is causing
Office to choke on the big G5, or for thar matter the whole OS? I am
currently in the process of re-erasing tha main hard drive,
RE-reinstalling and updating all Mac programs and OS components, and
then I will reinstall Office 2004 by itself to see it it behaves, and
if it stops behaving after the installation of any of these other
programs. I should have a better picture of things by mid-day
tomorrow, but I thought I would ask here just in case wiser minds than
mine had seen any info on this problem.
Thanks in advance if anyone can offer advice -
dave n
nyc
I didn't find this in a quick search of the newsgroup archives... And
FWIW, I am not a "power user", so forgive me if I've missed something
obvious here...
I recently installed Office 2004 Student/Teacher Edition on my Powermac
G5 2.3 Dual machine. I also installed it on an iMac G5 2.1 machine as
well.
The Powemac G5 is now having all sorts of issues... It says it can't
find the Visual Basic Library, although all VBA components are
installed. The first time around, the Mac OS was showing things in the
Office folder that should have been "shared library" items as Microsoft
Word documents. I spent an hour with a very lovely woman at Microsoft
Tech Support - we did all the things recommended on the Micosoft Office
for Mac support site - repairing permissions, clean uninstall and
reinstall of Office 2004 (several ways, always preceeded by running
"Remove Office" - recommended install, custom install, just trying to
install Visual Basic, dragging the Office 2004 folder to the hard
drive) - none of which worked.
The problems then switched to getting an error dialog box upon starting
any Office program that said "Can't Load Microsoft Framework" or
something like that. And then some of my Epson printer options (like
manual feed) disappeared.
Rather than risk any further corruption of data, I backed everything up
andI did a Disk Utility erase and zero-out of the main hard drive,
followed by a clean reinstall of Mac OSX 10.4 from the original CDs,
and then ran all updaters to get back to 10.4.5. I then reinstalled
various items (Firefox, Adobe reader, Stuffit Expander, Toast Titanium
7.0, my Epson printer drivers, Pro Tools HD 7.1 cs5 and Peak 4.14 audio
software), and then Office 2004. The same Office 2004/Visual
Basic/Framework Library problem(s) came back. The only difference was
that the finder was no longer calling the shared libraries "microsoft
word documents".
The iMac G5 is behaving fine - all the same software runs perfectly.
Any idea if there might be one item in particular that is causing
Office to choke on the big G5, or for thar matter the whole OS? I am
currently in the process of re-erasing tha main hard drive,
RE-reinstalling and updating all Mac programs and OS components, and
then I will reinstall Office 2004 by itself to see it it behaves, and
if it stops behaving after the installation of any of these other
programs. I should have a better picture of things by mid-day
tomorrow, but I thought I would ask here just in case wiser minds than
mine had seen any info on this problem.
Thanks in advance if anyone can offer advice -
dave n
nyc