ATI Driver desk95 causes MS Word to hang

[Alex]

Hi all,

I'm using an ATI dual-head video card on my Win 2000 system, and Word
XP hangs whenever I start it when the desk95 application is running.
This program is required to resize windows to fit correctly and not
span multiple monitors, but when it's running, Word hangs.

I found this site which does talk about this issue -
http://www.freedomscientific.com/fs_support/BulletinView.cfm?QC=537
and it has something to do with Zoom text or some feature built into
Microsoft Word. I can open word fine with 'winword /a', but whenever
Word opens a new window, it hangs.

So, how can I turn off whatever 'feature' of Word is hosing or tell it
to ALWAYS open with /a switch. I don't use any features of Word other
then the word processor functions, no speech to text, zoom text, or
any of that junk... but apparently something starts with XP that I'm
not aware of.

And disabling Desk95 or that ATI software isn't an option. Without
it, Windows sees one huge desktop instead of two monitors. Maximizing
windows span both monitors without the ATI software.

Thanks for any suggestions or ideas. Windows 2000 Pro and Office XP
Pro installed. All updates and patches for both.

Alex

 

[TF]

See http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm

--
Terry Farrell - Word MVP
http://www.mvps.org/word/

: Hi all,
:
: I'm using an ATI dual-head video card on my Win 2000 system, and Word
: XP hangs whenever I start it when the desk95 application is running.
: This program is required to resize windows to fit correctly and not
: span multiple monitors, but when it's running, Word hangs.
:
: I found this site which does talk about this issue -
: http://www.freedomscientific.com/fs_support/BulletinView.cfm?QC=537
: and it has something to do with Zoom text or some feature built into
: Microsoft Word. I can open word fine with 'winword /a', but whenever
: Word opens a new window, it hangs.
:
: So, how can I turn off whatever 'feature' of Word is hosing or tell it
: to ALWAYS open with /a switch. I don't use any features of Word other
: then the word processor functions, no speech to text, zoom text, or
: any of that junk... but apparently something starts with XP that I'm
: not aware of.
:
: And disabling Desk95 or that ATI software isn't an option. Without
: it, Windows sees one huge desktop instead of two monitors. Maximizing
: windows span both monitors without the ATI software.
:
: Thanks for any suggestions or ideas. Windows 2000 Pro and Office XP
: Pro installed. All updates and patches for both.
:
: Alex

 

[Alex]

Hi Terry,

That worked great! I removed the items in the Word startup, and it
works perfectly now.

Also, you wouldn't happen to be the same Terry Farrell that played Dax
on Star TrekS9, would ya? Probably not, but doesn't hurt to ask.

Sam

 

[TF]

Alex

Sorry: over 50, over-weight and definitely male! Lt Dax is definitely
preferable.

Terry

: Hi Terry,
:
: That worked great! I removed the items in the Word startup, and it
: works perfectly now.
:
: Also, you wouldn't happen to be the same Terry Farrell that played Dax
: on Star TrekS9, would ya? Probably not, but doesn't hurt to ask.
:
: Sam
:
:
: "TF" <terryfarrell%40%6d%73%6e%2ecom> wrote in message
: > See http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm
: >
: > --
: > Terry Farrell - Word MVP
: > http://www.mvps.org/word/
: >
: > : > : Hi all,
: > :
: > : I'm using an ATI dual-head video card on my Win 2000 system, and Word
: > : XP hangs whenever I start it when the desk95 application is running.
: > : This program is required to resize windows to fit correctly and not
: > : span multiple monitors, but when it's running, Word hangs.
: > :
: > : I found this site which does talk about this issue -
: > : http://www.freedomscientific.com/fs_support/BulletinView.cfm?QC=537
: > : and it has something to do with Zoom text or some feature built into
: > : Microsoft Word. I can open word fine with 'winword /a', but whenever
: > : Word opens a new window, it hangs.
: > :
: > : So, how can I turn off whatever 'feature' of Word is hosing or tell it
: > : to ALWAYS open with /a switch. I don't use any features of Word other
: > : then the word processor functions, no speech to text, zoom text, or
: > : any of that junk... but apparently something starts with XP that I'm
: > : not aware of.
: > :
: > : And disabling Desk95 or that ATI software isn't an option. Without
: > : it, Windows sees one huge desktop instead of two monitors. Maximizing
: > : windows span both monitors without the ATI software.
: > :
: > : Thanks for any suggestions or ideas. Windows 2000 Pro and Office XP
: > : Pro installed. All updates and patches for both.
: > :
: > : Alex