attached shortcuts in outlook deletes target file

[Solxhs17]

Hi I hope someone out there can help me. Sorry for the re-post but it
was suggested that I post this question in the outlook groups as well
as the windows xp group.

I have a 2000 native environment with shared data drives. The users
are using Outlook XP or 2000 in a windows XP pro environment.

If, in Outlook mail composition window, the user tries to attach a
document located on the shared drive as a shortcut, the target file
will
disappear from the shared folder!!

To clarify, the user opens Outlook, clicks New email, clicks the Attach
button, finds the document they want and clicks insert as shortcut.
The shortcut icon appears as an attached file. The user sends the
file. When the receipiant receives the file, they see the shortcut on
the email. Double clicking the shortcut returns a file not found
error. Subsiquent browsing to the file via windows explorer shows that
the file has disappeared!

I've spoken to a few people and no one has heard of this happening
before. Any help anyone can offer would be very appreciated. Please
contact me if you require more information.

Regards
Solxhs17

 

[Roady [MVP]]

Well the fact that you send a shortcut means that the receiver must be able
to access the file in exactly the same method as the sender did. If this is
not the case the receiver will not be able to open the file by means of the
shortcut.

As for your issue; inserting any file should never delete the original file.
Have the sender open an Explorer window of the folder where the file is
located and do a test run. See at what point exactly the file gets deleted.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
Hi I hope someone out there can help me. Sorry for the re-post but it
was suggested that I post this question in the outlook groups as well
as the windows xp group.

I have a 2000 native environment with shared data drives. The users
are using Outlook XP or 2000 in a windows XP pro environment.

If, in Outlook mail composition window, the user tries to attach a
document located on the shared drive as a shortcut, the target file
will
disappear from the shared folder!!

To clarify, the user opens Outlook, clicks New email, clicks the Attach
button, finds the document they want and clicks insert as shortcut.
The shortcut icon appears as an attached file. The user sends the
file. When the receipiant receives the file, they see the shortcut on
the email. Double clicking the shortcut returns a file not found
error. Subsiquent browsing to the file via windows explorer shows that
the file has disappeared!

I've spoken to a few people and no one has heard of this happening
before. Any help anyone can offer would be very appreciated. Please
contact me if you require more information.

Regards
Solxhs17