Download and install the latest Office 2004 update, which is Office 2004
Service Pack 1. Service Pack 1 includes a number of fixes that are
documented in this article on the Microsoft Knowledge Base:
<
http://support.microsoft.com/?kbid=883951>
In Office 2004, use Microsoft AutoUpdate to get the latest updates. From
any Office application, go to Help > Check for Updates (or manually launch
Microsoft AutoUpdate from the Applications folder). If any updates are
needed, they will display in a sheet, at which point you can check them and
press the "Install" button to download and install them.
Updates can also be found at the Microsoft web site:
<
http://www.microsoft.com/mac/downloads.aspx#Office2004>
Try repairing permissions.
For OS 10.2/10.3:
Go to Macintosh HD/Applications/Utilities. Open up Disk Utility. Select
your hard disk, then click the First Aid tab. Click the button to "Repair
Disk Permissions".
For OS 10.1.5:
Download the Repair Privileges utility, free from Apple, and run it:
<
http://docs.info.apple.com/article.html?artnum=106900>
Run Disk First Aid. Instructions on how to run it in OS X are located on
the Apple Knowledge Base.
<
http://docs.info.apple.com/article.html?artnum=106214>
Try rebuilding the database. In Entourage 2004, you must launch the
Microsoft Database Utility.
1. Launch Entourage, holding down the ³Option² key. Or, launch the
Database Utility separately; it is located in HD/Applications/Microsoft
Office 2004/Office/.
2. If you are prompted, allow the Database Utility to quit open Office
applications.
3. Once the Database Utility is open, select your identity from the list at
the top.
4. Click the ³Rebuild Database² button, and click ³Continue.²
