Attachment can not be seem for some user

[Aytekin]

Hello,
We are using WÄ°ndows 2000 Terminal service, and Microsoft Office 2003. Some
users are using outlook 2003, the others outlook express version 6.
A user sent email with attachment by using outllook 2003 to multiple users
who uses outlook express or outlook 2003. All users receive mail. They can
read message.But some users can not get attached files. "Do not allow
attachmnts to be saved or opened that could potentially be a virus" is
unticked

regards

Aytekin Celebi

 

[Aytekin]

Hi Christian,

The user who send email use Outlook 2003. In their email format is HTML.But
receipents usually use Outlook express. They can have and read messages. But
they can not get attachments.

regards

 

[Nikki Peterson]

Actually I would bet on the Outlook 2003 clients being the ones
to get this message. Try looking here for your solution:

SlipStick: http://www.slipstick.com/outlook/esecup/getexe.asp

Nikki

 

[Aytekin]

Hi Nikki,

The attached files are not .exe file. Pdf,txt etc.Our mail server refuse
mail which inculude exe attached file.

Thans for your help

Regards

Aytekin

 

[Nikki Peterson]

What is the format type of the attachment?

Nikki

 

[Aytekin]

pdf,txt somethink like that

What is the format type of the attachment?

Nikki

 

[Nikki Peterson]

If the attachments are "winmail.dat" then:

Are ALL emails coming in with the winmail.dat or is it only when
it is from some particular domain? The following articles may
have an answer for you.

OL2000: (CW) Winmail.dat Attachments Included in Received Messages
http://support.microsoft.com/default.aspx?scid=kb;EN-US;197064

--------------------------------------------------------------------------------

XFOR: Preventing Winmail.dat From Being Sent Over IMC
http://support.microsoft.com/default.aspx?scid=kb;EN-US;149203

--------------------------------------------------------------------------------

OL2000: The Received Message Is Different from the Message That You Sent
http://support.microsoft.com/default.aspx?scid=kb;en-us;269186

--------------------------------------------------------------------------------

OL2000: How Message Formats Affect Internet Mail
http://support.microsoft.com/default.aspx?scid=kb;EN-US;241538

How to Prevent the Winmail.dat File from Being Sent to Internet Users
http://support.microsoft.com/kb/q138053

Nikki

pdf,txt somethink like that

 

[Aytekin]

Hi Christian,

I could not understand. In outlook 2003 I opened Contacts/receipent mail
adress, double click it but can not find format ?

regards

Aytekin

 

[Aytekin]

The attachment that I talked is normal files. I mean acrobat file, Microsoft
Word document. The reciepent has no winmail.dat.

regards

 

[Nikki Peterson]

Then again I refer you to the SlipStick Site for information about
Attachment security and how to configure the client to show them.
The article says "exe" but it covers far more.

SlipStick: http://www.slipstick.com/outlook/esecup/getexe.asp

Nikki

The attachment that I talked is normal files. I mean acrobat file, Microsoft
Word document. The reciepent has no winmail.dat.

regards