Attachment change

[Scott]

I sent a powerpoint file via email. The recipient got a file of winmail.dat
on arrival. It does not happen all the time but occasionally. Can someone
advise any possible causes.

Thanks,

Scott

 

[TAJ Simmons]

Scott,

I've had this happen when someone sends me an attachment - but there is no
attachment. Went I look into the email I can see there is an attachment
because of the size of the email.

To get the attachment have a search on google for some utility software
called "winmail reader".

That will find the attachment inside the email and save the powerpoint file
for you.

I've no idea why this happens!

cheers
TAJ Simmons
PowerPoint Master

http://www.awesomebackgrounds.com
awesome - powerpoint templates,
powerpoint backgrounds, free samples, ppt tutorials...

 

[Ute Simon]

I sent a powerpoint file via email. The recipient got a file of

winmail.dat on arrival. It does not happen all the time but occasionally.
Can someone advise any possible causes.

Which version of Office are you using? Are you and the recipient both using
Outlook? If you are using different versions and/or different mail programs,
you might try sending them a zipped file instead of a ppt (or pptx) file.

Best regards,
Ute

 

[Scott]

Scott,

I've had this happen when someone sends me an attachment - but there is no
attachment. Went I look into the email I can see there is an attachment
because of the size of the email.

To get the attachment have a search on google for some utility software
called "winmail reader".

That will find the attachment inside the email and save the powerpoint
file for you.

I've no idea why this happens!

cheers
TAJ Simmons
PowerPoint Master

http://www.awesomebackgrounds.com
awesome - powerpoint templates,
powerpoint backgrounds, free samples, ppt tutorials...

Hi TAJ,

Thanks for your advice. I installed the Winmail reader and unlock the
attachment. Very strange!

Scott

 

[Scott]

Which version of Office are you using? Are you and the recipient both
using Outlook? If you are using different versions and/or different mail
programs, you might try sending them a zipped file instead of a ppt (or
pptx) file.

Best regards,
Ute

Hi Ute,

I believe the problem lies in the PowerPoint software. It sounds the email
client/server issue. Both ends are using Lotus Notes. The Winmail combines
email and attachments all together.

Scott

 

[TAJ Simmons]

Both ends are using Lotus Notes

That's probably the problem then !

TAJ