attachment problem

[Java B]

Dear All,

I have a client who received an email from her client with attachments. At
the end of the email a line written in Italic like the following:

(See Attached file: 000_TG_Koh Chang.pdf)(See attached file:000_TGTrang.pdf)


However, there is no way you can download, view, or save the attachments.

The strange thing is when you forward the email. You will see the
attachments show on under the subject line. When you double click it, you
can see the attachments as usual.

Why cannot see the attachment at the first time? Why it shows when
forwarding?

Many thanks


Regards,
Andrew Lau

 

[Java B]

by the way it is office XP