Attachments appear as gibberish in the body

[Yaacov Klapisch - RCS]

This has been posted the day before yesterday but since there was no answer
I allowed myself to repost.

I have WinXP and Office 2007 Pro VL with all updates.
Afew days ago I started having a most annoying problem.
Whenever I do "Send To" or Forward a mail with an attachement and there is
text in the body of the mail, the attachment arrives at the destination as
gibberish inside the body of the mail.
If the message is a new message or there is no text in the body, the
attachment arrives correctly.
Also this problem is only when the mail is sent to certain
types of recipients. For example if I send the message to a regular email
client with POP
account or to a Gmail accout it works fine.
The problem I have seen was to mostly to Exchange clients.
Also, if the message is auto forwarded by Exchange, the attachment arrives
ok.

I have searched the internet for this problem and didn't really find an
answer. I saw similar problems and the answer was to deactivate the
antivirus scan. I tried that and it didn't help.
My antivirus is AVG free

If anybody has a clue about this please help


TIA

 

[Neva Tavoada]

I am having a similar problem, but this seems to be happening on some recipients. I tested this by sending an email from my home computer (which uses Outlook 2007) with my resume attached (Word 2003 doc format). I received the email in my work email (which uses Outlook 2003) and the attachment was intact - not problem. I sent the same email to a recruiter at Comsys, and they received gibberish and no attachment. Go figure!

 

[Brian Tillman [MVP-Outlook]]

I am having a similar problem, but this seems to be happening on some
recipients. I tested this by
sending an email from my home computer (which uses Outlook 2007) with my
resume attached
(Word 2003 doc format). I received the email in my work email (which uses
Outlook 2003) and the
attachment was intact - not problem. I sent the same email to a recruiter
at Comsys, and they
received gibberish and no attachment. Go figure!

If you're going to use a brain-dead posting site, at least insert some line
breaks so your paragraph isn't all one big long line.

The problem you describe is most often cause by the recipient scanning
incomoing messages with an antivirus program. Uninstalling the scanner and
reinstalling it without the mail scanning feature usually fixes it. It can
also be caused by you sending Rich Text messages, since only Outlook can read
Rich Text messages and the recruiter may not use Outlook.