attachments are sometimes not received in outlook express

[Jan]

Hi. My colleague sometimes does NOT receive attachments in emails sent to
her; I receive them without problem. These are .pdf documents.

When she receives the email (that should contain the .pdf), there is not
even an indication that there is/was an attachment.

Unfortunately, it does not always happen like this...sometimes she DOES
receive the attachment. So far, it is only from one sender that we are aware
of.

What might cause behavior like this, and what should we be looking at?

Thanks so much in advance, for any help you can provide for this really
puzzling situation.

Jan

 

[Roady [MVP]]

And you are using Outlook? Not Outlook Express?
What version?
What message format do you use?
In case of Rich Text switch to HTML or Plain Text.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
Hi. My colleague sometimes does NOT receive attachments in emails sent to
her; I receive them without problem. These are .pdf documents.

When she receives the email (that should contain the .pdf), there is not
even an indication that there is/was an attachment.

Unfortunately, it does not always happen like this...sometimes she DOES
receive the attachment. So far, it is only from one sender that we are
aware
of.

What might cause behavior like this, and what should we be looking at?

Thanks so much in advance, for any help you can provide for this really
puzzling situation.

Jan

 

[Jan]

Outlook Express 6.
Regarding the message format: are you referencing the format the sender uses?

 

[Roady [MVP]]

The format of the message that should contain your attachment.

Note that this is an Microsoft Office Outlook forum.

Outlook Express is family of Internet Explorer and Outlook of the Office
family.

Here is the link for the right forum
http://www.microsoft.com/communitie...px?dg=microsoft.public.outlookexpress.general

Good Luck!

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

 

[Jan]

Sorry. I see that you've moved the thread to the correct forum.
Anyone here in the OE forum -- any suggestions?

The format of the message that should contain your attachment.

Note that this is an Microsoft Office Outlook forum.

Outlook Express is family of Internet Explorer and Outlook of the Office
family.

Here is the link for the right forum
http://www.microsoft.com/communitie...px?dg=microsoft.public.outlookexpress.general

Good Luck!

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
Outlook Express 6.
Regarding the message format: are you referencing the format the sender
uses?

And you are using Outlook? Not Outlook Express?
What version?
What message format do you use?
In case of Rich Text switch to HTML or Plain Text.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within
Windows
-Properly back-up and restore your Outlook data

-----
Hi. My colleague sometimes does NOT receive attachments in emails sent to
her; I receive them without problem. These are .pdf documents.

When she receives the email (that should contain the .pdf), there is not
even an indication that there is/was an attachment.

Unfortunately, it does not always happen like this...sometimes she DOES
receive the attachment. So far, it is only from one sender that we are
aware
of.

What might cause behavior like this, and what should we be looking at?

Thanks so much in advance, for any help you can provide for this really
puzzling situation.

Jan

 

[Brian Tillman]

Sorry. I see that you've moved the thread to the correct forum.

Um, no. Its' your job to move it.

Anyone here in the OE forum -- any suggestions?

This is the Outlook newsgroup.