Attachments do not open

V

vasal

Hi.

I have the following situation.
A user archives her emails as .msg files in the filesystem. She
reported that she cannot open the attachments inside these msg files.
She demonstrated a .doc file that wouldnt open no matter how many
double clicks were made. The file was shown its preview though.

No Google app is installed on the computer...

Any ideas what may be wrong?


V.A.
 
F

F.H. Muffman

I have the following situation.
A user archives her emails as .msg files in the filesystem. She
reported that she cannot open the attachments inside these msg files.
She demonstrated a .doc file that wouldnt open no matter how many
double clicks were made. The file was shown its preview though.
No Google app is installed on the computer...
Click to expand...

OS?
Version of Outlook?
Are you able to reproduce the problem on a similar machine?
 

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