attachments droping off, not arriving at recepient

R

roger

Using microsoft office with Vista, some emails with attachments are arriving
at recepient without the attachments, attachments are only small jpeg.
 
H

Hal Hostetler [MVP-P/I]

What do you have your default message format set for? If you have it set to
Microsoft Rich Text Format, this would likely be the problem, set it to
wither Plain Text or HTML instead. Rich Text Format is only understood by
Outlook, ALL other email clients will either show an an attachment named
"Winmail.dat" which refuses to open, or will have no attachment at all.
Here's more info:

http://support.microsoft.com/?kbid=287720
OL2002: Attachments Are Not Visible to Some Recipients When You Use TNEF
http://support.microsoft.com/?kbid=290809
OL2002: How Message Formats Affect Internet Mail
http://support.microsoft.com/?kbid=197064
OL2000: (CW) Winmail.dat Attachments Included in Received Messages
http://support.microsoft.com/?kbid=224817
OL2000: Transport Neutral Encapsulation Format (TNEF) Basics

Decoders for this type attachment can be found here:

http://www.slipstick.com/addins/decoders.htm
Decoder Tools

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com
 

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